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Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! In this special edition of Documentation Digest, we’ll be focusing on CU*Forms, highlighting a booklet that details… Read more »
Two for Tuesday with CEO Geoff Johnson – 12/24/2024
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Prevent Fraud with Positive Pay for Your Business Members
If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written. Any… Read more »
Let Your Members Know About Winter Closings with Mobile Alerts, Powered by CU*Publisher
As the months grow colder and the potential for winter storms increases, wouldn’t it be convenient to let your members know that specific branch locations will be closing? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS…. Read more »
Activate LoanPay Xpress Now in Online Banking/Mobile App!
Activate LoanPay Xpress Now in Online Banking/Mobile App! For credit unions who currently offer LoanPay Xpress through Magic Wrighter, you now have the option to activate this as a module through online banking and your credit union mobile app, allowing members to make payments via credit/debit cards to their qualifying loans. Ready to begin the… Read more »
Join Us for a Conversation on Deposit Operations: Fee Waivers & Relationship Pricing
We invite you to join us for a Conversation on Deposit Operations & Member Service! Our upcoming session will focus on how CU*BASE can be used for relationship pricing, fee waivers, and analyzing data. Engage with your peers to learn how they are utilizing these features and explore the benefits these can provide to your credit… Read more »
Pull Up a Seat for a Learning Café Session
Join Nicole Cooper, Manager of Cards and Payments, for this month’s Learning Café! Nicole will host a discussion on debit cards and will cover maintenance-related items including phone numbers, address changes, and more. Click the button below to register today! Friday, December 27 2:00 PM – 3:00 PM ET Register Today Don’t forget: CU*Answers… Read more »
Get Registered for CU*Answers University Week!
CU*Answers University Week is coming January 27 – 30! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, January 27 10:30 AM – 12:00 PM ET Member Services: Inquiry and Phone Operator Register for web conference Register for classroom session 3:00 PM… Read more »
Take a Look at the CU*Answers University Courses for January!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! Thursday, January 2 Internal Controls Best Practices 3:30 PM – 4:30 PM ET Register for Web Conference Monday, January 6… Read more »
The 2025 CU*Answers Quarterly Contests Are Available NOW!
Get the bundle or participate in individual contests – the choice is up to you! See below for the contest schedule. Quarter 1 – eStatement Contest January 1 – February 28 Quarter 2 – Debit Card Contest April 1 – May 31 Quarter 3 – RDC Contest July 1 – August 31 Quarter 4 –… Read more »
The 2025 CU*Answers Quarterly Contests Are Available NOW!
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
Pull Up a Seat for a Learning Café Session
Join Nicole Cooper, Manager of Cards and Payments, for this month’s Learning Café! Nicole will host a discussion on debit cards and will cover maintenance-related items including phone numbers, address changes, and more. Click the button below to learn more! Learn More
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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