7.30 Teller Cash Dispensers, Recyclers and CU*BASE

CU*BASE GOLD Workstations

Summary

This class will discuss the Teller Cash Dispenser (TCD) and Teller Cash Recycler (TCR)models that are supported by CU*BASE, as well as the configurations and software drivers. Discussion will provide insight and practical tips on troubleshooting, and support.

Audience

This class is designed for credit union personnel who have direct responsibility for purchasing and maintaining TCD/TCRs.

Objectives

By the completion of this course, students will have:

‣        Discussed what is needed to support and maintain TCD/TCRs. 

‣        Examined various models of TCD/TCRs supported by CU*BASE.

‣        Reviewed factors to consider in the decision process

‣        Learned practical troubleshooting and basic support techniques.

 

Topics

n        Machine Types

§     TCD

§     TCR

§     Choosing the best options for your credit union

§     Machine differences and Similarities

n        TCD Software Drivers

§     Legacy

§     New Interface

n        CU*BASE Configuration

§     Global Parameters

§     Inventory Control

§     Auto Mix

§     IP Addressing

n        Troubleshooting

§     Baseline

§     Empty Canister

§     Communication Errors

§     Understanding Error Levels

§     Hardware Errors

Course Schedule

Future times and dates are to be determined.