8.56 EasyPay! Powered by iPay Bill Payment: Product Overview and Daily Management

General

Summary

In this class we will introduce you to our integrated bill payment and bill presentment offering, *EasyPay! Powered by iPay.  We will discuss basic functionality, member enrollment, daily monitoring procedures, and payment methods.

Audience

This class is appropriate for any team member responsible for fielding member questions about EasyPay! iPay. 

Objectives

By the completion of this course, students will have:

‣        Discussed payment methods and debit methods.

‣        Explored the features of the product, including bill presentment, recurring payments and inquiry features.

‣        Investigated the different methods of setting up a biller.

‣        Reviewed daily report monitoring.

Topics

‣        Enrollment

‣        Setting up billers

‣        Enrolling for e-bills

‣        Setting up recurring payments

‣        Member fee options

‣        Viewing history

‣        Performing an inquiry on an item

‣        Daily reports

Course Schedule

Future times and dates are to be determined.