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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Online Credit Cards: On the Front Line – Join Our Upcoming Webinar!

Do your members have questions about their credit card accounts? We can help your staff gain a deeper understanding of the CBX tools that allow you to assist members! Click the button below to sign up! Register Now

Turn Core Data Into Actionable Member Intelligence

Your credit union already has rich view of the data available in the core – now CU*Answers and EDGE invite you to explore practical ways to put that data to work!We’ll explore a range of ways that this data can benefit your credit union. Interested in learning more? Click the button below to register for this online event – we look forward to engaging with you! Learn More

Join Network Services for our October Boot Camp

Join us October 14th and 15th for a two-day boot camp! This is an opportunity for your credit union IT members to build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to learn more and register now. Register Now

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Use the button below to check them out now. Learn More

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In Case You Missed It…

Take a look back at some important topics from the last half of September 2026! View Topics

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

Elevate Online Banking with Layout 2!

Give Your Members a Fresh and Intuitive Online Banking Home Screen! Layout 2 gives your credit union greater flexibility over what members see, and makes important tools easier to find. Designed Around the Member Experience! The widget-based design of Layout 2 for It’s Me 247 Desktop brings helpful information and frequently used tools together on… Read more »

Oct 5, 2026

The Next HA Rollover is Coming in November – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. For our fall HA Rollover, we will be performing two exercises – one for the CUAPROD environment and another for the CUAPROD2 environments, as follows: The HA… Read more »

Oct 6, 2026

Turn Core Data Into Actionable Member Intelligence – Join CU*Answers and EDGE for an Interactive Webinar

Your credit union already has rich view of the data available in the core – now CU*Answers and EDGE invite you to explore practical ways to put that data to work! We’ll explore a range of ways that this data can benefit your credit union, including reducing manual processes, supporting smart lending decisions, improving the… Read more »

Oct 6, 2026

Two for Tuesday with CEO Geoff Johnson – 10/06/2026

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »

Oct 1, 2026

A Note for Freddie Mac Clients: Generating Daily Investor Reporting Files in CBX

Attention credit unions who service Freddie Mac loans Per Freddie Mac, servicers are being encouraged to implement daily investor reporting as soon as you are operationally ready to do so. Please review this notice for additional details. Great news: CBX already grants you the ability to generate daily reporting files for Freddie Mac. Going forward,… Read more »

Oct 5, 2026

Mark Your Calendar: HA Rollover for Lending API Systems Occurring 10/7/26

On Wednesday, October 7th, we will be performing a rollover for the High-Availability (HA) systems that support Lending APIs, including systems that communicate with CBX, Integration Manager and Retailer Direct. The rollover is scheduled to begin on Wednesday, October 7th at 7:00 AM ET (4:00 AM PT), with a rollback planned for 8:00 AM ET… Read more »

Oct 5, 2026

Tips for REPAY Clients: Reviewing API Transactions

The following announcement applies to credit unions who utilize REPAY for real-time electronic payments: Did you know that the REPAY Portal includes dashboards and reports that can help your credit union handle transactions that did not post? If you encounter issues with balancing due to payments that did not post via the API, we encourage… Read more »

Oct 5, 2026

Your Credit Union Has Questions, Our Teams are Here to Help!

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services Team or the Network Services Team. The Client… Read more »

Oct 5, 2026

Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!

You’ve spent weeks reviewing CBX Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CBX Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »

Oct 5, 2026

Conversations On Education – CU*Answers Online University (TLC)

Join us for a Conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »

Oct 2, 2026