Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
AuditLink maintains the most robust and relative database of vendor due diligence and intelligence in the country. We set the standards for vendor due diligence for a national audience. Our Meet AuditLink series focuses on Vendor Management and the people who drive the innovation and technology that sets us apart from all others. Click the button below to sign up for our upcoming webinar! Register Today
Welcome to 2024 Year-End Processing! Check out the first Year-End bulletin and sign up for some training sessions this coming November. To register for an upcoming session and view more information on Year-End processes , please click the button below! We look forward to making year-end 2024 another successful team effort! Learn More
Join CU*Answers, Strategic Income Solutions and boost.ai for a 30-minute collaborative webinar! This upcoming session will offer a look at the AI ChatBot platform and the ways that it can save your organization time and money, as well as help to build a positive member experience. Click the button below to register today! Register Today
Check out this webinar to hear from two credit unions using CU*BASE that implemented RTP® using Corporate One’s TPSP service offered through CU*Answers. Learn about their onboarding experiences, lessons learned and how they see immediate payments being used in their organization in the short and long term. To register, click the button below. Register Now
Lender*VP welcomes you to join our upcoming webinar on FUEL! This session will explore the FUEL automated decision model, with a look at what it does, how it works, and the steps required to get it set up. If you’ve been considering using FUEL or if you already use it, this is a great opportunity to ask questions to the Lender*VP team as well as fellow credit unions across the network! Register Now
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. See Courses
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Welcome to 2024 Year-End Processing! Check out the first Year-End bulletin and sign up for some training sessions this coming November. To register for an upcoming session and view more information on Year-End processes , please click the button below! We look forward to making year-end 2024 another successful team effort! Learn More
Ready to take your online banking to the next level? Introducing It’s Me 247 Desktop: Layout 2 – an exciting upgrade packed with features to enrich your members’ experience. Why settle for the ordinary when you can offer extraordinary? Layout 2 brings your members the best of online banking with cutting-edge widgets designed to enhance functionality and… Read more »
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! In this special edition of Documentation Digest, we’ll be focusing on fee options available with CU*BASE, a… Read more »
Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these… Read more »
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »
CU*Answers has completed its ACH Audit for Fiscal Year 2024. The report can be downloaded from our Due Diligence site by clicking here. As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to request or download the information you need to meet your regulatory requirements. In addition to requesting… Read more »
Take advantage of a FREE check up from AuditLink! This engagement is for credit unions that may or may not be leveraging tools within CU*BASE. AuditLink will review along with your staff different tool sets and reports, to see if you are taking advantage of all that CU*BASE has to offer in this area. During this… Read more »
Increasingly complex regulations and guidelines for vendor management published by the NCUA have created an additional regulatory burden on an already highly regulated industry. These requirements add an exponential amount of work that must be performed to maintain compliance. AuditLink Vendor Management uses not only technology but also a strategy which incorporates cooperation, scalability, and… Read more »
Join CU*Answers, Strategic Income Solutions and boost.ai for a 30-minute collaborative webinar! This upcoming session will offer a look at the AI ChatBot platform and the ways that it can save your organization time and money, as well as help to build a positive member experience. During this webinar, we will explore: The key benefits and… Read more »
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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Take a look back at some important topics from the first half of October 2024! View Topics
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
The next GOLD updates are currently scheduled for: