In Case You Missed It…
Take a look back at some important topics from the first half of October 2024! View Topics
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
The new CU*Talk is being built on a new platform with state-of-the-art technology, but will include the same functionality and flow as the current system. So all your members should notice is a new voice reading the prompts! To learn more about this update, click the button below. Learn More
It’s almost time to gear up for Year-End Verification! Do you know what needs to be done for your credit union? During this month’s Education Express session, we’ll talk about the steps that need to be completed before the year ends. Click the button below to register today! Register Now
Join Kristian Daniel, VP of Client Services & Education, along with individuals from Daon for a discussion on the benefits of using the license verification tool within MOP (Membership Opening Process). We will also take a look at statistics of current license verification users, what is being verified as part of the license verification process, and much more. Click the button below to register! Register Today
If you missed out recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter!
Lender*VP welcomes you to join our upcoming webinar on FUEL! This session will explore the FUEL automated decision model, with a look at what it does, how it works, and the steps required to get it set up. If you’ve been considering using FUEL or if you already use it, this is a great opportunity to ask questions to the Lender*VP team as well as fellow credit unions across the network! Register Now
during the month of October, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, October 21st and Friday, October 25th. To view the courses and register, click the button below! Learn More
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. See Courses
Take a look back at some important topics from the first half of October 2024! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
We have been informed by TruStage (formerly known as Loanliner) that they will be sunsetting their Loan Application Portal effective December 31st, 2025. Credit unions who currently partner with TruStage can expect to receive communications from TruStage on this decision soon, if they have not received an announcement already. If your credit union would like… Read more »
To enhance your experience at this year’s CEO Strategies event, the Mobile Technologies Team at CU*Answers has prepared an accompanying mobile app. This app gives you access to a live schedule of events, conference locations and points of interest in Salt Lake City, plus the ability to view and download digital copies of conference materials. Visit… Read more »
By acquiring the Mobile 7.0 Update, you will be seamlessly enrolled in our Annual Update Process, guaranteeing that you remain current with all forthcoming annual updates. If your credit union wishes to enable MFA, you will need to upgrade to Mobile 7.0. For more details on getting started with MFA, click here to view our digital… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in November! Monday, November 4 3:30 PM – 4:30 PM ET Getting Started with Unique Data Management (UDM) Register for web conference … Read more »
We’re passing along information about an upcoming webinar that will be hosted Corporate One, where they will discuss the RTP® Network (The ClearingHouse). During this event, two members of the CU*BASE family – COPFCU and Notre Dame FCU – will share their experiences with immediate payments. Nicole Cooper, manager of the CU*Answers Cards & Payments… Read more »
HA Rollover Results Now Available HA Rollover: September 15 – 22 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed September 15th to September 22nd for the CU*BASE core processing environment. In this report, you will find details about the exercise, including challenges observed, lessons learned, and recommendations for… Read more »
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these… Read more »
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
Take a look back at some important topics from the first half of October 2024: Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile Join Us for a Conversation On Instant Payments September Owner’s View Monthly Recap Your Credit Union Has Questions, Our Teams are Here to Help!… Read more »
Friday, October 25th 2:30 PM – 3:00 PM ET This Month’s Focus Getting Ready for Year-End It’s almost time to gear up for Year-End Verification! Do you know what needs to be done for your credit union? During this month’s Education Express session, we’ll talk about the steps that need to be completed before the year ends…. Read more »
Take a look back at some important topics from the first half of October 2024! View Topics
The Auto Financial Group direct balloon lending integration with CU*BASE is live! AFG provides so many benefits to your credit union and your members alike. Explore this integration to see if it is the right fit for you!
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Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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The next GOLD updates are currently scheduled for: