In Case You Missed It…
Take a look back at some important topics from the first half of October 2024! View Topics
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
The new CU*Talk is being built on a new platform with state-of-the-art technology, but will include the same functionality and flow as the current system. So all your members should notice is a new voice reading the prompts! To learn more about this update, click the button below. Learn More
Join Kristian Daniel, VP of Client Services & Education, along with individuals from Daon for a discussion on the benefits of using the license verification tool within MOP (Membership Opening Process). We will also take a look at statistics of current license verification users, what is being verified as part of the license verification process, and much more. Click the button below to register! Register Today
If you missed out recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter!
Lender*VP welcomes you to join our upcoming webinar on FUEL! This session will explore the FUEL automated decision model, with a look at what it does, how it works, and the steps required to get it set up. If you’ve been considering using FUEL or if you already use it, this is a great opportunity to ask questions to the Lender*VP team as well as fellow credit unions across the network! Register Now
during the month of October, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, October 21st and Friday, October 25th. To view the courses and register, click the button below! Learn More
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. See Courses
Join us October 16th and 17th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. To learn more about this opportunity, click the button below. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Learn More
Take a look back at some important topics from the first half of October 2024! View Topics
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the first half of October 2024: Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile Join Us for a Conversation On Instant Payments September Owner’s View Monthly Recap Your Credit Union Has Questions, Our Teams are Here to Help!… Read more »
Friday, October 25th 2:30 PM – 3:00 PM ET This Month’s Focus Getting Ready for Year-End It’s almost time to gear up for Year-End Verification! Do you know what needs to be done for your credit union? During this month’s Education Express session, we’ll talk about the steps that need to be completed before the year ends…. Read more »
The CU*BASE Release Resource Companion includes links to relevant resources and the latest updates to our core software, with brief summaries of each. Follow the link below to review the Release Resource Companion for CU*BASE 24.10 – inside you will find key items related to the 24.10 release including: 16 new AnswerBook topics on multi-factor authentication (MFA)… Read more »
The following Client News item applies only to credit unions who received the associated email: CU*Answers recently received a notice from the IRS that there are names and tax ID numbers for some of our client credit unions which do not currently match IRS records. In order to avoid being charged penalties, we are asking your… Read more »
Join Kristian Daniel, VP of Client Services & Education, along with individuals from Daon for a discussion on the benefits of using the license verification tool within MOP (Membership Opening Process). During this event, we will discuss the benefits that we are seeing with the license verification tool. We will also take a look at… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
BizLink 247 is designed for the special needs of business members. Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »
As of October 11, 2024, we will have two (2) open positions with the Xtend Shared Branching Advisory Committee. If you would like to have the opportunity to sit on the Shared Branching Committee, please submit your resume and a cover letter to the Xtend Shared Branch Advisory Committee via email at info@xtendcu.com; please include ‘Xtend SBC… Read more »
In late July of this year, CU*Answers made a change to our internal phone system, as we moved over to the Zoom phone platform. Why replace CU*Talk? Because we consistently see over 700,000 minutes every month across our network – a clear sign that many members still rely on this method of communication. The new CU*Talk… Read more »
The following Client News item applies only to credit unions who received the associated email: CU*Answers recently received a notice from the IRS that there are names and tax ID numbers for some of our client credit unions which do not currently match IRS records. In order to avoid being charged penalties, we are asking your… Read more »
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More
Take a look back at some important topics from the first half of October 2024! View Topics
The next GOLD updates are currently scheduled for: