Newly Implemented Enhancements for your Credit Union’s TLC Content Library

We are excited to announce a refresh to your Credit Union Library! This year, an extensive project has been underway to bring your learners a more engaging learning experience as we move into 2022.  Implemented earlier this month, the following enhancements are now available to your credit union:

  • Authored in Articulate: All courses will be migrated from the current course authoring tool to Articulate.
  • Embedded Exams Within Courses: An embedded graded exam now exists within each course, therefore no longer requiring the assignment of both the course and exam.
  • Enhanced Imagery: Each course will include relevant and inclusive imagery to the content.
  • Library Efficiencies: Where appropriate, related courses were combined to streamline content delivery and ensure vital learning objectives are communicated to learners.
  • Reduced Content Redundancies: Courses have been refined to reduce redundant and repetitive content.
  • Compliance Audit: An additional in-depth compliance audit and refresh across courses occurred, including a rewrite of the Teller/Frontline Course Series.
  • Refined Course Titles: Courses have been renamed to be more representative of the content.
  • Refreshed Course Categories: Courses categories have been updated to ensure an intuitive course assignment experience for administrators and learners.
  • Immediate Exam Feedback: Exam feedback is made available to learners immediately following each question.
  • Improved Technical Capabilities: Increased browser compatibility, full-screen page display, and screen optimization for mobile devices.

Current Course Experience Sample:

Enhanced Course Experience Sample:

For a full list of the old course titles versus the new course titles, please refer to this spreadsheet.

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

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Your Credit Union Has Questions, Our Teams are Here to Help!

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Education Around the Corner – Keeping You Informed of the Latest Webinars and Events

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Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

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Education Around the Corner – Keeping You Informed of the Latest Webinars and Events

Education Around the Corner – Keeping You Informed of the Latest Webinars and Events

As of fall 2023, CU*Answers Client Services and Education replaced our previous newsletters with a webinar series, known as Education Around the Corner.  Education Around the Corner highlights upcoming education opportunities, and provides a look at: How to find upcoming classes, including Education Express and Learning Café sessions. How to register for events. Discussions on… Read more »

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