CUSOs partner to complete server replacement

CU*Answers, the cooperative CUSO headquartered in Grand Rapids, Michigan, and Yankton, South Dakota-based CUSO Site-Four, Inc. confirmed that they had completed a core server replacement recently. During the project, the CUSOs were able to execute a non-disruptive transition to Site-Four’s new IBM POWER9 production server and its accompanying DR/BR IBM POWER9 backup server that supports more than 100 credit unions.

Scott Collins, the CU*Answers Executive Vice President of National Sales and Marketplace Development, commented, “The migration from one IBM POWER platform to another is something that our teams have executed dozens of times for both our internal servers and our business partners’ servers, but it’s still something that we never take lightly. Our two teams had been preparing for the final cutover for more than a month before the project was completely tested and given the green light. By deploying IBM POWER9 servers in both their production center and their disaster recovery center, Site-Four laid a foundation that will provide continuous availability to its credit union clients and their members for the next several years.”

The teams were pleased with the non-disruptive execution of the project. “Continuous availability has been a hallmark of our network over the past two decades,” Collins said. “Between the Site-Four servers, our own IBM servers, and those at our self-processing credit union data centers, the ongoing efforts of our collective teams have established a very high standard for business continuity; one that we are very proud of.”

CU*Answers welcomes Fox Federal Credit Union

The CU*Answers Conversions team converted over 3,500 members for Fox Federal Credit Union to the data processor’s CU*BASE® platform this month. The credit union is the first bi-coastal credit union to join the network with locations in New York and California.  With its main office located in Los Angeles, CA, it brings assets totaling over […]

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Jun 12, 2024

CU*Answers welcomes Five Star of Maryland Federal Credit Union

The combined conversions teams at CU*Answers and CUaxis converted 5,056 members for Five Star of Maryland Federal Credit Union to the data processor’s CU*BASE® platform in May. Five Star Of Maryland FCU located in Baltimore, MD, converted from the Apex platform. The $57M credit union is the second Maryland credit union to join the CU*Answers […]

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Jun 12, 2024

CU*Answers welcomes Generations United FCU

The CU*Answers Conversions team helped launch Generations United FCU on April 8, 2024. This new start up credit union represents the 9th New York credit union to join the CU*Answers family. The credit union, sponsored by the United Church of Christ, will primarily serve employees and members of the church. The organization has 4,700 churches […]

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Jun 12, 2024

CU*Answers welcomes three members of the Southern California Credit Union Alliance

The CU*Answers Conversions team converted over 14,000 members for Mattel FCU, Nikkei CU, and CalCom FCU to the data processor’s CU*BASE® platform the first quarter of this year. The three credit unions, led by CEO, Jon Hernandez, are located in southern California and converted from Share One. The credit unions, with combined assets totaling over […]

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Jun 12, 2024

CU*Answers welcomes two new MemberPass biometric authentication pilot participants

CU*Answers is excited to announce that two additional credit unions will join the MemberPass biometric member authentication pilot: Partnership Financial Credit Union (Morton Grove, IL) and Madison County Federal Credit Union (Anderson, IN). Recently, CU*Answers announced the first of its pilot members, encurage Financial Credit Union Network, whose deployment was initiated in March 2024. In […]

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Apr 15, 2024

Don’t Forget! There’s Still Time to Join the 24.05 CU*BASE Release Beta Pool!

Don’t Forget! There’s Still Time to Join the 24.05 CU*BASE Release Beta Pool!

Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 24.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. If you’re interested in joining the Beta Pool, there’s still time… Read more »

Feb 20, 2024

Let’s Build It Together! Now Accepting Applications for the 24.05 CU*BASE Release Beta Pool

Let’s Build It Together!  Now Accepting Applications for the 24.05 CU*BASE Release Beta Pool

Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 24.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. Interested in joining the Beta Pool?  Use the link below to… Read more »

Feb 13, 2024