Get to Know the Innovation Center Team – Meet Nick Hawkins

Allow me to introduce myself: my name is Nick Hawkins and I am an Account Executive on the Lender*VP team.

I started working for the Xtend Call Center in 2013.  Then I became a Client Services Representative for CU*Answers, gaining valuable knowledge of CU*BASE software and network partners while assisting clients.  In 2015, I took on a more specialized role on the Lender*VP team, coordinating custom forms programming projects.  This involves consultation and execution of lending and operational document strategies for our clients.  I still assist with document solutions but my role has expanded into general lending support, training, servicing loan protection programs, and onboarding for a variety of lending products and services.

In November 2020, my wife and I welcomed our firstborn child.  The following month, we drove from Grand Rapids, MI to Las Vegas, NV to help open the Las Vegas Innovation Center.  Combining the milestones of parenthood with the excitement of exploring a fun new place to live has been a truly special experience.  There really is something for everyone here.  The year-round pleasant weather and 360 degrees of mountain-lined horizon helps too!

I’m very excited to be a part of the Innovation Center team!  If you have any questions, feel free to reach out to me via email at: nick.hawkins@cuanswers.com.

Business Check Deposits Made Easy with CheckLogic Biz SSO

Business Check Deposits Made Easy with CheckLogic Biz SSO

If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit.  With this solution, your business members can easily access the software to scan in checks for… Read more »

Jun 27, 2024

Create and Maintain Your Own MOP Sites with MOP Manager

Create and Maintain Your Own MOP Sites with MOP Manager

Have you heard about MOP Manager?  This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »

Jun 27, 2024

Updated Deployment Plan for IBM i Access Upgrades – Complete Yours by 9/1/2024

Updated Deployment Plan for IBM i Access Upgrades – Complete Yours by 9/1/2024

Earlier this year, CU*Answers Network Services announced a temporary suspension of our deployment plans for IBM iAccess Upgrades. We have since performed the necessary adjustments to our plans – your credit union can begin downloading the latest version (1.1.9.4) as of today, Thursday, June 27th. Please note that this update is required for all CU*Answers clients,… Read more »

Jun 27, 2024

Support Your Monthly Marketing Needs with CU*Answers Cooperative Campaigns!

Support Your Monthly Marketing Needs with CU*Answers Cooperative Campaigns!

Monthly Marketing Collateral! CU*Answers Cooperative Campaigns offers monthly marketing materials in a variety of sizes, available at any time! You can bundle and save or pick and choose the designs that fit your needs – our Cooperative Campaigns are designed to be flexible. See something you like, but can’t find it in the size you… Read more »

Jun 27, 2024

Learn About All of Our Latest Investments to Analytics Booth

Learn About All of Our Latest Investments to Analytics Booth

Don’t forget – the AB_24.06 Analytics Booth Release was deployed for Analytics Booth subscribers on Sunday, June 16th. This release included exciting updates such as: New Trends Data Points Brand-New Ratios Feature Enhanced Alerts Capabilities And more! If you haven’t had a chance to dive into the full list of features included in the AB_24.06… Read more »

Jun 25, 2024

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

With the new BizLink 247 your credit union now has the option for self-service access to make updates.  This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »

Jun 25, 2024

Looking for Ways to Elevate Your Offerings within OLB? Check Out Layout 2!

Looking for Ways to Elevate Your Offerings within OLB?  Check Out Layout 2!

Looking for New Ways to Elevate Your Offerings within OLB?  Check Out Layout 2! Credit unions interested in elevating their offerings with an enhanced and feature-rich version of It’s Me 247 Desktop have the option to select It’s Me 247 Desktop: Layout 2 as an upgraded product with a monthly fee. It’s Me 247 Desktop… Read more »

Jun 24, 2024