Analyze Courtesy Pay Fees and Make Informed Decisions for Your Organization

Courtesy Pay fee programs have been a topic of national attention in 2022, with several national banks deciding to adjust their fee schedules, prompting many more financial institutions to start scrutinizing their own practices.

How many of your members are currently using these services?  What types of transactions are causing these fees?  What would happen to your income if you were to adjust your program configurations?  With a Courtesy Pay Fee Program Analysis from Asterisk Intelligence, you can make informed decisions on how to best handle Courtesy Pay fees for your organization.

During this analysis, the Asterisk Intelligence team will review 12 months of Courtesy Pay fee events, identifying the transactions that generated fees and giving you insight into transaction types and channels, as well as transaction amounts and resulting balances.  This analysis will provide demographic insights into your member population, and will identify members who are frequent users of the Courtesy Pay service.

Three service level options are available to those interested in taking advantage of this service.  Click the button below to visit our online store and learn more.

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Learn About All of Our Latest Investments to Analytics Booth

Learn About All of Our Latest Investments to Analytics Booth

Don’t forget – the AB_24.06 Analytics Booth Release was deployed for Analytics Booth subscribers on Sunday, June 16th. This release included exciting updates such as: New Trends Data Points Brand-New Ratios Feature Enhanced Alerts Capabilities And more! If you haven’t had a chance to dive into the full list of features included in the AB_24.06… Read more »

Jun 25, 2024

There’s Still Time to Register for the AB_24.06 Analytics Booth Post-Release Training!

There’s Still Time to Register for the AB_24.06 Analytics Booth Post-Release Training!

As a reminder, the AB_24.06 Analytics Booth Release was deployed for Analytics Booth subscribers on Sunday, June 16th! This release includes exciting updates such as: New Trends Data Points Brand-New Ratios Feature Enhanced Alerts Capabilities And more! Want to dive into the full list of features included in the AB_24.06 Analytics Booth Release and learn more… Read more »

Jun 19, 2024

Reminder: The AB_24.06 Analytics Booth Release Arrives June 16th

Reminder: The AB_24.06 Analytics Booth Release Arrives June 16th

The Asterisk Intelligence Team is excited to present the AB_24.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 16th!  This release features: New Trends Data Points Brand-New Ratios Feature Enhanced Alerts Capabilities And more! View the Release Summary Learn More About the Analytics Booth Release Join the Asterisk Intelligence Team for a… Read more »

Jun 12, 2024

New Configuration Now Available – Waiving NSF/ANR Fees for ACH ‘Retry’ Items

New Configuration Now Available – Waiving NSF/ANR Fees for ACH ‘Retry’ Items

As of Monday, June 10th, we have deployed a new configuration which allows your credit union to waive NSF/ANR Fees for ACH ‘retry’ items. This includes a configuration flag that your credit union can set, should your credit union wish to waive these fees. For more information on this configuration, click here to view our… Read more »

Jun 11, 2024

Take Advantage of a FREE Query: Reverse Look-Ups for Unique Member ID

Take Advantage of a FREE Query: Reverse Look-Ups for Unique Member ID

On May 21st, a project was implemented for a new cross-reference table which generates a Unique Membership Identifier (UMI) and stores this value in a database file. The cross-reference ID is generated based on account number and allows for ease of use for special reporting (query), as well as custom programs/third parties. For more details… Read more »

Jun 6, 2024

The AB_24.06 Analytics Booth Release Arrives June 16th

The AB_24.06 Analytics Booth Release Arrives June 16th

The Asterisk Intelligence Team is excited to present the AB_24.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 16th!  This release features: New Trends Data Points Brand-New Ratios Feature Enhanced Alerts Capabilities And more! View the Release Summary Learn More About the Analytics Booth Release Join the Asterisk Intelligence Team for a… Read more »

May 28, 2024

Asterisk Intelligence Presents: Custom Queries and Training Opportunities

Asterisk Intelligence Presents: Custom Queries and Training Opportunities

Did you know?  The Asterisk Intelligence team can help build a query for custom reports or data mining insights for your credit union!  These query results will be provided as a database file in your QUERYxx CU*BASE library.  Training is also available upon request, so that you can run the query on your own in… Read more »

Apr 4, 2024

Increase Membership Growth with Referral Program Incentives!

Increase Membership Growth with Referral Program Incentives!

Are you looking to boost your membership growth?  An incentivized referral program is a great way to foster word-of-mouth growth using your most valuable resource: your members! Asterisk Intelligence can help you take full advantage of CU*BASE Report Builder, Direct Posting, and Unique Data Management tools, to simplify and streamline your process.  From tracking incoming… Read more »

Mar 18, 2024

Join a Conversation on Data – March 7!

Join a Conversation on Data – March 7!

Join a Conversation on Data with your credit union peers, hosted by CU*Answers’ Asterisk Intelligence.  Meetings are held via Zoom in the style of open forum discussion or presentation.  Please come prepared with a question or suggestion for the group on the topic of Sharing with Your Peers – Your Recent Data Projects or Approaches. … Read more »

Mar 6, 2024

Join a Conversation on Data – March 7!

Join a Conversation on Data – March 7!

Join a Conversation on Data with your credit union peers, hosted by CU*Answers’ Asterisk Intelligence.  Meetings are held via Zoom in the style of open forum discussion or presentation.  Please come prepared with a question or suggestion for the group on the topic of Sharing with Your Peers – Your Recent Data Projects or Approaches. … Read more »

Feb 28, 2024