Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today.
Looking to give new users an overview of AnswerBook or want to review some key features? Click here to check out our AnswerBook video series!
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources available… Read more »
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources available… Read more »
Thursday, November 14th 2:30 PM – 3:00 PM ET This Month’s Focus Year-End Tasks for November During this month’s Education Express session, Cindy Stevens will lead a discussion on Year-End tasks for the month of November. Cindy will highlight tasks that need to be completed by your credit union, as well as important reminders for… Read more »
CU*BASE security is designed to protect both your credit union and your employees. Limiting an employee’s access to certain areas helps to curtail errors, and credit union leaders can be reassured that their employees are above suspicion. Join us for a review of CU*BASE employee security, as we take a look at available options. This session… Read more »
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in November! Monday, November 4 3:30 PM – 4:30 PM ET Getting Started with Unique Data Management (UDM) Register for web conference … Read more »
Friday, October 25th 2:30 PM – 3:00 PM ET This Month’s Focus Getting Ready for Year-End It’s almost time to gear up for Year-End Verification! Do you know what needs to be done for your credit union? During this month’s Education Express session, we’ll talk about the steps that need to be completed before the year ends…. Read more »
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
CU*Answers University Week is coming October 7 – 11! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, October 7 1:30 PM – 2:30 PM ET Using CU*BASE Tools for Bank Secrecy Act (BSA) Compliance Register for web conference 3:00 PM –… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Wednesday, October 2 9:30 AM – 10:30 AM ET Launching Your CU*Answers Mobile App Register for web conference 3:00 PM… Read more »
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A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
