“Robert H. Mackay” award goes to Randy Karnes

CU*Answers recognized its former CEO Randy Karnes as recipient of the Robert H. Mackay award at its Annual Leadership Conference held on June 16, 2022, in Grand Rapids, Michigan. Karnes served as the CEO of CU*Answers from 1994 to 2021 and will be retiring at the end of September 2022.

When presenting the award, current CU*Answers CEO Geoff Johnson thanked Karnes for the opportunity when he first joined the co-op eighteen years ago. Karnes addressed the group, saying, “I sincerely appreciate this award, just as I appreciated Bob MacKay. Bob’s talent to inspire cooperative action stood out—not as words, but through his respect for others and his efforts to support community efforts. He was always at the middle of getting things done.”

Karnes exhorted credit unions to do something big this year. “Our communities are forever challenged and that is still our call to action. Cooperative ownership shines in times of stress and diverse pressure. Now is the time for CUSO and credit union leaders to focus on providing solutions. Looking forward, I’m confident about the response of the CU*Answers credit union community, and the power of cooperative owners to lead the way,” said Karnes.

The Robert H. Mackay award was established in 2005 to recognize the leadership contribution of Robert Mackay, retired CEO of Berrien Teachers CU (now known as Honor Credit Union,) who served as a member of the CU*Answers Board of Directors from 1985 to 2007 and as Chairman for 19 of those years. Randy Karnes, former CU*Answers CEO, said “Bob’s leadership and inspiration served not only as a guide but as the compass for CU*Answers to grow and prosper into a CUSO that is now known in the industry for its core values of cooperation, collaboration and innovation.” Each year this award is presented to an individual who exemplifies these leadership skills.

CU*Answers welcomes Fox Federal Credit Union

The CU*Answers Conversions team converted over 3,500 members for Fox Federal Credit Union to the data processor’s CU*BASE® platform this month. The credit union is the first bi-coastal credit union to join the network with locations in New York and California.  With its main office located in Los Angeles, CA, it brings assets totaling over […]

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Jun 12, 2024

CU*Answers welcomes Five Star of Maryland Federal Credit Union

The combined conversions teams at CU*Answers and CUaxis converted 5,056 members for Five Star of Maryland Federal Credit Union to the data processor’s CU*BASE® platform in May. Five Star Of Maryland FCU located in Baltimore, MD, converted from the Apex platform. The $57M credit union is the second Maryland credit union to join the CU*Answers […]

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Jun 12, 2024

CU*Answers welcomes Generations United FCU

The CU*Answers Conversions team helped launch Generations United FCU on April 8, 2024. This new start up credit union represents the 9th New York credit union to join the CU*Answers family. The credit union, sponsored by the United Church of Christ, will primarily serve employees and members of the church. The organization has 4,700 churches […]

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Jun 12, 2024

CU*Answers welcomes three members of the Southern California Credit Union Alliance

The CU*Answers Conversions team converted over 14,000 members for Mattel FCU, Nikkei CU, and CalCom FCU to the data processor’s CU*BASE® platform the first quarter of this year. The three credit unions, led by CEO, Jon Hernandez, are located in southern California and converted from Share One. The credit unions, with combined assets totaling over […]

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Jun 12, 2024

CU*Answers welcomes two new MemberPass biometric authentication pilot participants

CU*Answers is excited to announce that two additional credit unions will join the MemberPass biometric member authentication pilot: Partnership Financial Credit Union (Morton Grove, IL) and Madison County Federal Credit Union (Anderson, IN). Recently, CU*Answers announced the first of its pilot members, encurage Financial Credit Union Network, whose deployment was initiated in March 2024. In […]

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Apr 15, 2024

Don’t Forget! There’s Still Time to Join the 24.05 CU*BASE Release Beta Pool!

Don’t Forget! There’s Still Time to Join the 24.05 CU*BASE Release Beta Pool!

Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 24.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. If you’re interested in joining the Beta Pool, there’s still time… Read more »

Feb 20, 2024

Let’s Build It Together! Now Accepting Applications for the 24.05 CU*BASE Release Beta Pool

Let’s Build It Together!  Now Accepting Applications for the 24.05 CU*BASE Release Beta Pool

Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 24.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. Interested in joining the Beta Pool?  Use the link below to… Read more »

Feb 13, 2024