CU*BASE Security Officers have the ability to request new users, delete existing users and request changes to upload/download authorities. Does your credit union need to add a new Security Officer or remove an existing one? Use the button below to visit our online store and submit a request. After a request has been submitted, the Client Services and Education team will verify the Security Officer name and signature image.
Related News
Get Registered for CU*Answers University Week!
CU*Answers University Week is coming October 7 – 11! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, October 7 1:30 PM – 2:30 PM ET Using CU*BASE Tools for Bank Secrecy Act (BSA) Compliance Register for web conference 3:00 PM –… Read more »
Take a Look at the CU*Answers University Courses for October!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Wednesday, October 2 9:30 AM – 10:30 AM ET Launching Your CU*Answers Mobile App Register for web conference 3:00 PM… Read more »
Do You Have a New Teller or Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account… Read more »
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Join Us for a FREE Education Express Webinar!
Thursday, September 19th 2:30 PM – 3:00 PM ET This Month’s Focus The People Behind the Brands Join Julie Gessner, VP of Inside Sales and Marketplace Development for an upcoming Education Express session. Julie will lead a discussion on the people behind the brands at CU*Answers. This webinar will provide a look into the various… Read more »
CUaxis Credit Unions: Join Us for Our October Education Series!
Attention CUaxis credit unions: during the month of October, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, October 21st and Friday, October 25th. We invite you to use the links below to register for any/all… Read more »
Education Around the Corner – Keeping You Informed of the Latest Webinars and Events
As of fall 2023, CU*Answers Client Services and Education replaced our previous newsletters with a webinar series, known as Education Around the Corner. Education Around the Corner highlights upcoming education opportunities, and provides a look at: How to find upcoming classes, including Education Express and Learning Café sessions. How to register for events. Discussions on… Read more »
CUaxis Credit Unions: Join Us for Our October Education Series!
Attention CUaxis credit unions: during the month of October, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, October 21st and Friday, October 25th. We invite you to use the links below to register for any/all… Read more »
Take a Look at the CU*Answers University Courses for September!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in September! Tuesday, September 3 3:00 PM – 4:00 PM ET Monitoring Abnormal Activity Register for web conference Wednesday, September 4 3:00… Read more »
Conversations On Education – CUSO Educator Training Session
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources available… Read more »
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
The 2024 CU*Answers Leadership Conference Presentations Are Online.
Did you miss the 2024 CU*Answers Leadership Conference? All the presentations, videos, and handouts are now online. Learn More
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 24.10 Oct. 6, 2024 (Sunday)
- Self Processing CUs
- 24.10