CU*Answers shares Client News figures for second half of the 2022 calendar year

CU*Answers, the 100% credit union-owned, data processing CUSO, recently determined the six-month average send rate for Client News emails sent from July 1st through December 31st of 2022. In total, CU*Answers sent out 377 emails, an increase of 23 from the 354 Client News items sent out during the same time frame in 2021. 362 of the emails sent out in Q3 and Q4 of 2022 highlighted the various departments, products and events hosted by CU*Answers. The remaining 15 were Xtend emails that were handled by CU*Answers.

July saw the lowest total number of emails sent out, at 53, while December saw the highest total, at 77. The average send rate for the total number of emails sent per month in the second half of 2022 was 62.83 – a slight increase from the 2021 average send rate of 59 emails (over the same six-month period).

Breaking these figures down by their respective companies, the highest number of emails sent by CU*Answers were found to have occurred in both November and December, at 70 items each. Meanwhile, the lowest number of emails for CU*Answers were exhibited in July, at 52 items. CU*Answers’ average monthly send rate for Client News items was 60.33.

Xtend’s highest send rate occurred in December, which saw 7 emails sent. The average monthly send rate for Xtend’s Client News emails was 2.5. It should be noted that, while these figures account for all Xtend Client News items handled by CU*Answers, they do not account for any emails that Xtend sent out to clients via other email platforms/methods.

CU*Answers welcomes Fox Federal Credit Union

The CU*Answers Conversions team converted over 3,500 members for Fox Federal Credit Union to the data processor’s CU*BASE® platform this month. The credit union is the first bi-coastal credit union to join the network with locations in New York and California.  With its main office located in Los Angeles, CA, it brings assets totaling over […]

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Jun 12, 2024

CU*Answers welcomes Five Star of Maryland Federal Credit Union

The combined conversions teams at CU*Answers and CUaxis converted 5,056 members for Five Star of Maryland Federal Credit Union to the data processor’s CU*BASE® platform in May. Five Star Of Maryland FCU located in Baltimore, MD, converted from the Apex platform. The $57M credit union is the second Maryland credit union to join the CU*Answers […]

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Jun 12, 2024

CU*Answers welcomes Generations United FCU

The CU*Answers Conversions team helped launch Generations United FCU on April 8, 2024. This new start up credit union represents the 9th New York credit union to join the CU*Answers family. The credit union, sponsored by the United Church of Christ, will primarily serve employees and members of the church. The organization has 4,700 churches […]

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Jun 12, 2024

CU*Answers welcomes three members of the Southern California Credit Union Alliance

The CU*Answers Conversions team converted over 14,000 members for Mattel FCU, Nikkei CU, and CalCom FCU to the data processor’s CU*BASE® platform the first quarter of this year. The three credit unions, led by CEO, Jon Hernandez, are located in southern California and converted from Share One. The credit unions, with combined assets totaling over […]

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Jun 12, 2024

CU*Answers welcomes two new MemberPass biometric authentication pilot participants

CU*Answers is excited to announce that two additional credit unions will join the MemberPass biometric member authentication pilot: Partnership Financial Credit Union (Morton Grove, IL) and Madison County Federal Credit Union (Anderson, IN). Recently, CU*Answers announced the first of its pilot members, encurage Financial Credit Union Network, whose deployment was initiated in March 2024. In […]

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Apr 15, 2024

Don’t Forget! There’s Still Time to Join the 24.05 CU*BASE Release Beta Pool!

Don’t Forget! There’s Still Time to Join the 24.05 CU*BASE Release Beta Pool!

Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 24.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. If you’re interested in joining the Beta Pool, there’s still time… Read more »

Feb 20, 2024

Let’s Build It Together! Now Accepting Applications for the 24.05 CU*BASE Release Beta Pool

Let’s Build It Together!  Now Accepting Applications for the 24.05 CU*BASE Release Beta Pool

Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 24.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. Interested in joining the Beta Pool?  Use the link below to… Read more »

Feb 13, 2024