An ACH Audit of Compliance for Xtend, Inc. was performed November 21–22, 2022. This ACH annual audit was completed in compliance with ACH Operating Rules by The Clearing House Payments Authority, a Nacha Direct Member. A copy of the ACH audit report is available here for your convenience.
If you have any questions, or if you would like to contact Xtend regarding other due diligence materials, please reach out to us at info@xtendcu.com.
As of April 1st, 2024, Google and Yahoo have started enforcing new email policy changes. The teams at CU*Answers have worked hard to ensure that our organization remains within the expected boundaries of these policies. We will soon be hosting a webinar where we will discuss everything that we have learned about these policies, as… Read more »
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources available… Read more »
Does your credit union need to add a new user ID to CU*BASE or delete an existing user ID? The process is FREE and easy! Simply fill out the form on our online store and provide the signature of one of your current security officers. Click below to get started! Get Started Need help with… Read more »
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
Take a look back at some important topics from the first half of August 2024: How Do I Add or Remove CU*BASE Security Officers? July Owner’s View Monthly Recap Register for Asterisk Intelligence Week at CU*Answers Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! Lender*VP Invites You to Learn About REPAY… Read more »
Mark your calendars for CEO Strategies 2024! This year’s event will take place Monday, October 21st to Wednesday, October 23rd at the Hyatt Regency in Salt Lake City, Utah. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. This… Read more »
Join the Asterisk Intelligence team for several educational events in September! Between Monday, September 16th and Wednesday, September 18th, we will be hosting on-site training in Grand Rapids, Michigan. Then, on Thursday, September 19th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing… Read more »
It’s time to upgrade IBM i Access (used for print sessions) to 1.1.9.4! Your IT staff can download the latest version and perform these upgrades today. Please note that this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to… Read more »
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these… Read more »
Thursday, August 22nd 2:30 PM – 3:00 PM ET This Month’s Focus 1Click Offers Join Ashley Melder, VP of Professional Services with Lender*VP and Tom Heidenga, Lending Integrations Coordinator, for an upcoming Education Express session. Ashley and Tom will lead a discussion on 1Click Offers, detailing the different types of offers that are currently available…. Read more »
Did you miss the 2024 CU*Answers Leadership Conference? All the presentations, videos, and handouts are now online. Learn More
Take a look back at some important topics from the first half of August 2024! View Topics
As of fall 2023, CU*Answers Client Services and Education replaced our previous newsletters with a webinar series, known as Education Around the Corner. We have several Education Around the Corner sessions planned for the 2024 calendar year – click the button below to sign up for one of our next upcoming event dates! Register Now
