Attention credit unions who pull credit scores via TransUnion:
At the end of this year, TransUnion will be sunsetting their FICO 98 scoring model. If your credit union is still currently utilizing this model, please work with your direct bureau reps as well as the Lender*VP Team to coordinate appropriate changes on the system.
Transunion’s customer service number is: 1-800-916-8800. If you have any questions for the Lender*VP team, reach out to us at: lendervp@cuanswers.com.
Join Lender*VP and LenderPay for for a webinar on the LenderPay payment solution! LenderPay gives members the convenience of paying loans with any device using Visa debit, Mastercard debit, or ACH. One-time, recurring payments, and pay-by-text are also available. During this upcoming webinar, we will explore the options available through LenderPay and discuss how these… Read more »
Lender*VP invites you to learn about the Auto Financial Group (AFG) balloon loan integration within CU*BASE! Join Ashley Melder, VP of Professional Services with Lender*VP and Tom Heidenga, Lending Integrations Coordinator for a discussion on this integration. AFG will join us to present how their balloon loan product can provide value to your credit union… Read more »
What is your credit union’s current retention plan for documents relating to denied applications? Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months. Relevant… Read more »
Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »
1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too? With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking… Read more »
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
As a reminder, HELOC Contract Variable Rates will need to be updated prior to Monday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics… Read more »
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »
As a reminder, HELOC Contract Variable Rates will need to be updated prior to Monday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics… Read more »
As a reminder, HELOC Contract Variable Rates will need to be updated prior to Monday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics… Read more »
On Monday, September 30th, 2024, we will be retiring the CU*Secure site. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
