Mark Your Calendar for the Next Online Banking Rollover

On Wednesday, December 6th, from 5:00 AM to 6:00 AM ET (2:00 AM to 3:00 AM PT), we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business.  During this one-hour period, online and mobile banking will run live on servers at our secondary data center.  This brief test will allow teams the time to test functionality of the online/mobile applications on the secondary servers and identify any issues to be resolved in an effort to maintain a high level of preparedness.

The OLB Rollover is different from our CU*BASE HA Rollover in that it primarily involves a basic DNS change to point browser traffic to web servers at the secondary data center.  As a result, any interruption will be very brief (approximately 5 minutes) for most users, and will not impact other CU*BASE applications.  The Rollover will involve all credit unions within the cuasterisk.com network who use online and mobile banking provided by CU*Answers.  This OLB Rollover test is performed on an annual basis with a report published shortly after the conclusion.

Stay tuned for additional announcements as we get closer to the Rollover event date.