Temporary Member Reach Clients Moved to New Domain
During our response to the Spamahus incident, we placed some credit unions into the Member Reach service as a temporary stopgap to quickly regain the ability to deliver mass email for all credit unions – this was not a permanent solution.
As previously announced, those credit unions who were temporarily utilizing the Member Reach domain, but were not Member Reach subscribers, have now been updated to the new domain @creditunion-notifications.com. All reply forwarding and bounceback management will continue to remain the same, using your credit union email on file; contact a Client Services and Education representative if you need to make changes to that email address.
If your credit union would like to subscribe to Member Reach services, contact Xtend for more information. If you wish to utilize a custom domain, follow the steps outlined in the CU*Answers Store. These steps ensure that we are only allowing valid and properly configured email domains in CU*BASE.
Additionally, we encourage you to visit the Kitchen page to keep up with this ongoing process, and for further recommendations on email best practices.
