UPDATE FEB 1, 2024: An issue with the latest upgrade has been found. We have reached out to IBM for assistance and will provide additional details when we have determined a resolution for this issue. In the meantime, we recommend that clients not perform the IBM i Access upgrades until this issue has been resolved. If you have any questions, please contact the Help Desk at extension 266, or by email.
Earlier this winter, CU*Answers Network Services announced a temporary suspension of our deployment plans for IBM iAccess Upgrades. We have since performed the necessary adjustments to our plans – your credit union can begin downloading the latest version (1.1.9.4) as of today, January 25th.
Please note that this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to all of your CU*BASE workstations and must be completed by 5/1/2024.
Your IT staff can perform these upgrades starting today. For complete instructions, check out the AnswerBook item below. If you are a Network Services Managed Client, please note that we will coordinate and perform the required update for your credit union.
The new version of IBM client access has been tested with all CU*Answers supported printers. If you are currently using an unsupported printer, this may affect functionality of printing from GOLD after upgrading to the new version of IBM. For a list of supported printers, click here.
If you have any questions, or if you are encountering any difficulties completing the upgrades, please contact the Help Desk at extension 266, or by email.
