Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- How do I charge off a base share (000) account so that I can take a loss on an overdrawn account? I understand that I cannot use Tool #201 Charge Off Savings/Checking to charge off the base share account? Check out this NEW topic! (KB 4362)
- When is a “cashed check” memo posted with Xpress Teller? Click here to view this NEW topic! (KB 5302)
- There was previously an Automated Funds Transfer (AFT) on the membership. Why did it disappear? Click here to view this NEW topic! (KB 5385)
- How do I add a new user ID to CU*BASE? Click here to view this NEW topic! (KB 5399)
