Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- What are the requirements for the signature line on my email messages? Click here to view this updated topic! (KB 4372)
- When any of our members updates their personal information through It’s Me 247 they get an email letting them know there was a change. Where does this signature line come from, and can I change it? Take a look at this updated topic! (KB 4292)
- Is there a method to track an individual’s statement through the United States Postal System (USPS) to prove it was delivered? Check out this NEW topic! (KB 5426)
- What do I need to know about CNS and cybersecurity services? Click here to view this NEW topic! (KB 5453)
- What you need to know about CU*Answers Network Services (CNS) and your third-party Security Operations Center (SOC) vendor? Learn more about this NEW topic! (KB 5455)
- I deleted an indirect lender dealer from integrations.cuanswers.com yesterday and CU*BASE is still accepting applications from the dealer. How long does it take to deactivate an indirect lender? Check out this NEW topic! (KB 5454)
