[The Pulse] Item Processing Services 2024 Disaster Recovery Test: Report Now Available

Item Processing Services 2024 Disaster Recovery Test: Report Now Available

For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you. During the week of April 22^nd, 2024, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations from systems at our secondary data center. Additionally, staff performed critical business functions using remote virtual desktops to simulate the loss of the primary office workspace.

This exercise is an important part of our strategy by testing our capability to perform and provide critical Item Processing services should a disruption occur at our primary production data center.

Click the link below to download a copy of the report for this test and review other previous recovery tests. Be sure to share the report with your board and with your auditors and examiners.

View Item Processing Recovery Report

View additional auditing, testing, and other recovery reports

This recovery test is part of a larger business continuity program at CU*Answers, with the goal of ensuring the availability of CU*BASE core-processing when the unexpected happens. Our investment in redundant systems at geographically dispersed data centers with real-time data replication is our commitment to that goal.

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The same certified and experienced team who oversees the program at CU*Answers is available to your credit union, to assist in developing and testing your disaster recovery plan and in helping you prepare for your next IT audit and examination.

Design Your Recovery Plan