As of Monday, June 10th, we have deployed a new configuration which allows your credit union to waive NSF/ANR Fees for ACH ‘retry’ items. This includes a configuration flag that your credit union can set, should your credit union wish to waive these fees.
For more information on this configuration, click here to view our updated Online Help Topic. Additionally, the Asterisk Intelligence team has a query that can identify the retry transactions based on live data. This query set can identify the number of occurrences, should your credit union choose to waive fees manually.
If your credit union has any questions regarding this new configuration, please reach out to the Earnings Edge team at earningsedge@cuanswers.com.
Self-processing credit unions: please note that you will receive this change in October, as part of CU*BASE 24.10.
