This month’s Learning Café session will be hosted by Nicole Cooper, Manager of Cards and Payments. Join Nicole for a discussion on RTP® from The Clearing House. Nicole will provide an overview of the RTP® Network, the benefits of using it for payment processing, and how your credit union can sign up for it.
Click the button below to register for this event!
1:00 PM – 2:00 PM ET
Don’t forget: CU*Answers web conferences are always free to attend!
It’s time to upgrade IBM i Access (used for print sessions) to 1.1.9.4! Your IT staff can download the latest version and perform these upgrades today. Please note that this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to… Read more »
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these… Read more »
Thursday, August 22nd 2:30 PM – 3:00 PM ET This Month’s Focus 1Click Offers Join Ashley Melder, VP of Professional Services with Lender*VP and Tom Heidenga, Lending Integrations Coordinator, for an upcoming Education Express session. Ashley and Tom will lead a discussion on 1Click Offers, detailing the different types of offers that are currently available…. Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
This month’s Learning Café session will be hosted by Nicole Cooper, Manager of Cards and Payments. Join Nicole for a discussion on RTP® from The Clearing House. Nicole will provide an overview of the RTP® Network, the benefits of using it for payment processing, and how your credit union can sign up for it. Click the button below to… Read more »
Join the Asterisk Intelligence team for several educational events in September! Between Monday, September 16th and Wednesday, September 18th, we will be hosting on-site training in Grand Rapids, Michigan. Then, on Thursday, September 19th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing… Read more »
MessagePay offers a quick and convenient method for members to make loan payments. With MessagePay, members can receive payment reminders via text message and subsequently pay towards their loan via their preferred mobile device. We invite you to join us in September for a demo of MessagePay! We will explore options available to your financial… Read more »
What is your credit union’s current retention plan for documents relating to denied applications? Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months. Relevant… Read more »
Attention credit unions who currently use Positive Pay We will be making changes to your Positive Pay contract, which will take effect by 9/30/2024. While the details of the contract will remain largely similar to the current format, the contract itself will be changing from CU*Answers contract paper to eDoc contract paper. There is no… Read more »
The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity, but evidencing that it is being performed is even more critical. With a booklet from AuditLink, your credit union can be confident in configuring the abnormal activity monitoring tool to identify transactions outside of the range of what is considered normal. … Read more »
As of fall 2023, CU*Answers Client Services and Education replaced our previous newsletters with a webinar series, known as Education Around the Corner. We have several Education Around the Corner sessions planned for the 2024 calendar year – click the button below to sign up for one of our next upcoming event dates! Register Now
Take a look back at some important topics from the first half of July 2024! View Topics
Earlier this year, CU*Answers Network Services announced a temporary suspension of our deployment plans for IBM iAccess Upgrades. We have since performed the necessary adjustments to our plans – your credit union can begin downloading the latest version as of June 27th. Please note that this update is required for all CU*Answers clients. The updates will need to be applied to all of your CU*BASE workstations and must be completed by 9/1/2024. To learn more, click the button below. Learn More
