Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- Why does CNS offer and support limited Microsoft 365 options? Click here to view this NEW topic! (KB 5506)
- If I require a valid email address to get e-Statements, and a member is flagged with a wrong email address, does he get un-enrolled for e-Statements? Learn more about this updated topic! (KB 2951)
- For a membership application, how do I run QualiFile (ChexSystems) on a non-member joint owner? Learn more about this updated topic! (KB 4677)
OnDemand Video
Looking for a quick way to show your staff how they can post a cash advance for a member in CU*BASE? Check out this video from our Show Me the Steps series!