Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- Why are notices generated multiple times a day? View this NEW topic! (KB 5451)
- What will an RTP® (real time payments) deposit look like in a member’s transaction history? Click here to read more about this NEW topic! (KB 5519)
- Why can’t I edit the ZIP+4 field? Learn more about this NEW topic! (KB 5520)
- How do I compile the historical NSF data that my Courtesy Pay consultant is requesting? Check out this updated topic! (KB 942)
CU*BASE Online Help
For details on the CU*BASE Phone Number Database, including maintaining and viewing member phone number, check out our CU*BASE Online Help topic.
OnDemand Video
Looking for a quick way to show your staff how they can post a deposit transaction with cash back in CU*BASE? Check out this video from our Show Me the Steps series!
