Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more!
In this special edition of Documentation Digest, we’ll be focusing on topics related to multi-factor authentication for online banking, which will be arriving in October with the release of CU*BASE 24.10. Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- When multi-factor authentication (MFA) for online banking is available, can I set different expiration days for the device registration for members using a browser versus mobile app banking to access It’s Me 247? Click here for more information on this topic! (KB 5476)
- After my credit union activated It’s Me 247 multi-factor authentication (MFA), will my members who use their MACO credentials (voice, fingerprint, photo ID, or custom PIN) with the Mobile App also be required to use a one-time passcode to register with device registration? Learn more about this topic! (KB 5477)
- Will my credit union be able to activate multi-factor authentication (MFA) for business online banking (BizLink 247)? How is MFA different for this environment? Click here for more details! (KB 5478)
