Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more!
In this special edition of Documentation Digest, we’ll be focusing on topics related to multi-factor authentication for online banking, which will be arriving in October with the release of CU*BASE 24.10. Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- Does online membership open process (MOP) support multi-factor authentication (MFA)? How does that process work? Check out this topic! (KB 5488)
- With multi-factor authentication (MFA), what situations would cause a member who had already registered their device with a one-time passcode to need to register it again? Learn more here! (KB 5489)
- I hear that when it is implemented, multi-factor authentication (MFA) will only work with members who authenticate using the aggregator Plaid. What can I do about other aggregators my member have given their login credentials to? Click here to view this topic! (KB 5490)
