Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more!
In this special edition of Documentation Digest, we’ll be focusing on topics related to multi-factor authentication for online banking, which will be arriving with the release of CU*BASE 24.10. Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- I see you can set online banking MFA (multi-factor authentication) to require device registration after a set number of days. What happens if my credit union changes this number of days in the CU*BASE configuration? Check out this topic! (KB 5515)
- Do It’s Me 247 standard online banking and BizLink 247 business online banking support two-factor authentication (2FA)? Learn more here! (KB 5516)
- What are some frequently asked questions about multi-factor authentication (MFA) for It’s Me 247 online banking and BizLink 247 business banking? Click here to view this topic! (KB 5499)
- My credit union is activating multi-factor authentication (MFA) during online banking login. Can we now discontinue members having to answer their security questions? Check out this topic! (KB 5521)
