Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more!
In this special edition of Documentation Digest, we’ll be focusing on topics related to multi-factor authentication for online banking, which recently arrived with the release of CU*BASE 24.10. Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- When I activate multi-factor authentication (MFA) during logon at my credit union, can I turn it on for just some of my memberships? Check out this topic! (KB 5543)
- Are international phone numbers supported for multi-factor authentication (MFA) for online banking? Learn more here! (KB 5542)
- Are phone numbers flagged as “wrong” phone numbers presented to the member during multi-factor authentication (MFA) for online banking? Check out this topic! (KB 5544)
