Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!

Knowledge Base Topics

• What’s the difference between a loan request and a loan application?  Click here to view this NEW topic! (KB 5468)

• What tools can I use to get started with Abnormal Activity Monitoring?  Learn more abou this NEW topic! (KB 5517)

• Is there a way for my credit union to audit manual fee waivers performed by our staff?  Check out this updated topic! (KB 291)

OnDemand Video

Looking for a quick way to show your staff how they can view statistical information about the credit union’s check processing activity? Check out this video from our Show Me the Steps series!

Reference Guide

For details on how your credit union can get started with multi-factor authentication (MFA), check out our NEW brochure!