Do you have members using Line of Credit loans who performed a disbursement from a zero dollar balance? You can review these in CU*Spy, via the LOCFZB report. This report will give you insight into those member LOC accounts and help ensure that they are due for the correct date.
If, for example, a payment was due on the 21st of the month and a member performs a draw on the 15th, your credit union could then advance the due date to the 21st of the following month. This will ensure their new payment has time to recalculate based off their draw and they are due for the correct amount on the correct payment due date.
If you have any questions, please email lendervp@cuanswers.com.