Lending is the engine that drives your credit union. Lender*VP offers a wide range of products and services to meet the diverse needs of your members’ and your institution. We can provide an experienced expert through every step of the lending process. We want to unlock and har
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Not Yet Using the New Credit Card Loan Application? Join Us for a Demo to Learn More!

In December, a new credit card loan application for It’s Me 247 desktop and mobile banking was made available for all credit unions that support online credit cards. We’ve noticed that your credit union is not yet using this new application – we’d like to invite you to join our upcoming webinar as we take a closer look… Read more »
Learn All About MessagePay During Our April Webinar

MessagePay offers a quick and convenient method for members to make loan payments. With MessagePay, members can receive payment reminders via text message and subsequently pay towards their loan via their preferred mobile device. We invite you to join us in April for a demo of MessagePay! We will explore options available to your financial… Read more »
What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending

Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! Join Lender*VP & LenderPay for Our Upcoming Webinar on Loan Payment Solutions Tuesday, March 25th 3:00 PM – 4:00 PM ET Register Today Learn All About MessagePay During Our… Read more »
Tips from Lender*VP: Disbursements from Zero Dollar Balance on LOCs

Do you have members using Line of Credit loans who performed a disbursement from a zero dollar balance? You can review these in CU*Spy, via the LOCFZB report. This report will give you insight into those member LOC accounts and help ensure that they are due for the correct date. If, for example, a payment… Read more »
Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »
Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
Join Lender*VP and LenderPay for Our Upcoming Webinar on Loan Payment Solutions

Join Lender*VP and LenderPay for for a webinar on the LenderPay payment solution! LenderPay gives members the convenience of paying loans with any device using Visa debit, Mastercard debit, or ACH. One-time, recurring payments, and pay-by-text are also available. During this upcoming webinar, we will explore the options available through LenderPay and discuss how these… Read more »
Learn All About MessagePay During Our April Webinar

MessagePay offers a quick and convenient method for members to make loan payments. With MessagePay, members can receive payment reminders via text message and subsequently pay towards their loan via their preferred mobile device. We invite you to join us in April for a demo of MessagePay! We will explore options available to your financial… Read more »
Join Lender*VP and LenderPay for Our Upcoming Webinar on Loan Payment Solutions

Join Lender*VP and LenderPay for for a webinar on the LenderPay payment solution! LenderPay gives members the convenience of paying loans with any device using Visa debit, Mastercard debit, or ACH. One-time, recurring payments, and pay-by-text are also available. During this upcoming webinar, we will explore the options available through LenderPay and discuss how these… Read more »
Recommendations from Lender*VP – Document Retention for Denied Applications

What is your credit union’s current retention plan for documents relating to denied applications? Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months. Relevant… Read more »
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In Case You Missed It…
Take a look back at some important topics from the first half of March 2025! View Topics

Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

10th Annual Conversations on Compliance Event
Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 25.05 May. 18, 2025 (Sunday)
- Self Processing CUs
- 25.05