Jody Karnes

The Director of Technical Resources for CU*Answers from 1994 to 2017, Jody Karnes has over 20 years of financial product development experience working with thrift and credit union on-line and in-house products. Prior to coming to CU*Answers in 1994, Ms. Karnes served as the Assistant Vice President of Systems and Programming at Fiserv/Spokane, and has also held Systems Programmer/Analyst positions at various regional financial service and banking organizations.

As CIO, Ms. Karnes oversaw the creation, maintenance, and development of all technical products offered by CU*Answers. Her day-to-day focus centers on the technical direction, operation, and development of programming, computer operations, and systems personnel.

Dave Wordhouse

For over a decade, David has served in the credit union industry, architecting and implementing network infrastructure and security solutions for CU*Answers, a Credit Union Service Organization, as well as individual credit unions. As Executive Vice President of Network Technologies, David directs a team of nearly 40 information technology professionals in the design, delivery, support and operation of large-scale LAN and WAN solutions, core application platforms, and high availability configurations. Under the CU*Answers Network Services brand, David’s team is responsible for the operation of networks at CU*Answers, three partner CUSOs, and to over 200 credit unions.

Matt Sawtell

For over 12 years Matt has served CU*Answers and their credit union clients and owners as an expert across many areas IT and cyber security. As AVP of Managed Technology Services, he leads the Network Services teams in product design, delivery and ongoing support and management for over 250 credit union clients.

Matt was also a founding member of Advantage CIO, the strategic technology consulting division of CU*Answers, which has worked with many CUSO’s and credit unions to help meet the cyber security and compliance challenges facing financial institutions today.

Jim Lawrence

As a Certified Business Continuity Professional (CBCP) with more than 20 years of experience in IT Management, Information Security, and Disaster Recovery roles, Jim assists credit unions large and small in the design, implementation and testing of their Disaster Recovery and Business Continuity plans, adhering to industry standards and guidelines (NCUA, FFIEC, etc.). To complement this service, Jim regularly presents web-based and classroom educational courses on the principles of Business Continuity planning and the value it delivers to the organization through mitigating operational risk.

Patrick Sickels

Patrick Sickels began his career as an attorney, and quickly branched out into the technological services industry, where he used his legal skills to help companies manage their compliance requirements. Patrick used these skills to develop into a classically trained auditor and risk manager. At CU*Answers, Patrick’s background of law and technology make him uniquely suited to assist credit union clients in managing their risk requirements with a minimum of cost. Patrick is a licensed Certification Information Systems Auditor (CISA), and is Certified in Risk and Information Systems Control (CRISC).