Introducing 7 NEW Videos on Call Wrap-Up Codes – Great Resources for Teller Training!

We’re excited to debut 7 NEW videos focusing on Call Wrap-Up Codes in Phone Operator!  These are tutorial videos which include annotations and arrows to help guide you through the process of learning all about Wrap-Up Codes.  These videos can be a helpful resource to incorporate into your teller training!

Click the links below to check out the featured topics.

Phone Operator Wrap-Up Codes

Part 1: Call Type Configuration

Part 2: Primary Subject Code Configuration

Part 3: Special Security Configuration

Part 4: Activation

Part 5: User Experience

Part 6: Analysis with Tool 1315

Part 7: Further Analysis

Related News

Here comes the next Collections Roundtable!

Here comes the next Collections Roundtable!

Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the fourth session of the 2024 Collections Roundtable Series – for whichever session you’d like, or both! Click… Read more »

Nov 21, 2024

More related in Category: **Home** Client News CU*Answers Internet Retailer Support Center Or Tag: