Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- How do I view which notices were sent to a member? Click here to view this NEW topic! (KB 5482)
- How do I add new Analytics Booth users? Learn more about this NEW topic! (KB 5566)
- If we have a CD that is set to transfer at maturity, and the CD currently has a ‘3’ freeze code on it, will the CD still transfer at maturity? Take a look at this NEW topic! (KB 5569)
- Can we remove the option for members to bump the rate for a CD online? We no longer want to offer this feature in online banking. View this NEW topic! (KB 5523)
OnDemand Video
Looking for a quick way to show your staff how they can access loan file action codes in CU*BASE? Check out this video from our Show Me the Steps series!
