When CU*Answers, the cooperative CUSO headquartered in Grand Rapids, Michigan, finalized its trade show attendance calendar for 2022, they knew that April would be a very busy month. In all, representatives from the CUSO were planning to attend a total of seven industry events across the country. The events include trade shows in Ohio, Texas, […]
Data center operations presentation provided to cuasterisk.com network
On April 12, 2022, speakers from CU*Answers were invited to participate in the annual CU*SOUTH Visionary Conference, held this year in Pensacola Beach, FL to share with the audience details about 24/7 data center operations across the CU*BASE platform. Attended by more than 100 credit unions professionals representing financial institutions on the cuasterisk.com network, presentations […]
CUSO partners working together to serve the cuasterisk.com network
On April 12, 2022, speakers from CU*Answers were invited to participate in the annual CU*SOUTH Visionary Conference, held this year in Pensacola Beach, FL to discuss services available to assist credit unions in daily network management and information security compliance. True to the collaborative nature of the cuasterisk.com network, partners combine resources, knowledge, and experience […]
Asterisk Intelligence offers new NSF and Courtesy Pay fee program analysis
Asterisk Intelligence, the data analytics and data warehousing team at CU*Answers, recently announced it is offering a new service designed to address the growing interest in NSF and Courtesy Pay fee programs. “In 2022, we have seen a noticeable increase in credit unions looking to analyze and understand the performance of their NSF and Courtesy […]
Park City Credit Union implements text banking with help from Earnings Edge
Recently the Earnings Edge team has partnered with the team at Park City Credit Union to find more ways to allow members to use self-service features. One way to accomplish this was to implement text banking inquiries and transfers. This gives their members an easy way to keep an eye on their finances through their […]
Earnings Edge holds Post-Release Validation webinar
In mid-April, the Earnings Edge team hosted a webinar on the importance of Post-Release Validation to credit union partners. The team took the time to remind credit unions what it is and how they can and should get involved in the process. The following was covered: PRV from the Earnings Edge team is an extension […]
Earnings Edge works with Meijer Credit Union to implement automated printed statement fee
Over the last couple months, the Earnings Edge team has worked with the team at Meijer Credit Union to implement an automated printed statement fee for their members. The teams reviewed what the goals were for the credit union to implement this new fee. Used CU*BASE to configure the settings based on credit union policies. […]
CU*Answers welcomes Kaua’i Federal Credit Union
The CU*Answers Conversions team converted over 7,900 members for Kaua’i FCU to the data processor’s CU*BASE® platform on April 1st. Kaua’i FCU, located in Lihue, Hawaii, converted from the Fiserv Portico platform. The $130M credit union has two member locations and represents the first credit union on Kaua’i island and third credit union in Hawaii […]
CU*Answers exhibiting at 2022 NACUSO Conference
CU*Answers announced it will be a Platinum Partner exhibitor at the NACUSO Network Conference to be held at Disney Yacht & Beach Club Resorts in Orlando, FL from April 25th – 28th. CU*Answers has extended an invitation to all clients attending to stop by the CU*Answers booth to learn more about its Servicer Edition product […]
CU*Answers Item Processing adds two new credit unions to image check processing
Citizens Federal Credit Union (Big Spring, TX) and Kaua’i Federal Credit Union (Lihue, HI) recently converted to CU*Answers Item Processing for their member check processing. As core CU*BASE clients, the credit unions will receive unlimited free member check image copies and free implementation of member check images to It’s Me 247, CU*Answers’ online banking platform. […]
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