Report published detailing recent dark data center test by CU*Answers

On February 24, 2022, CU*Answers published the availability of the gap analysis report detailing the results of a Dark Data Center test as part of a remodel project to upgrade the Emergency Power Off (EPO) safety system. Prior to the power interruption at the production data center, member-facing core-processing applications including online and mobile banking […]

CU*Answers welcomes Allegheny-Ludlum Brackenridge Federal Credit Union

The CU*Answers Conversions team converted 2677 members for Allegheny-Ludlum Brackenridge Federal Credit Union to the data processor’s CU*BASE® platform in February. Allegheny-Ludlum Brackenridge FCU, located in Brackenridge, PA converted from the AMIS platform offered by MY CU Services. In 2020, MY CU Services, the payment and technology CUSO of Vizo Financial, and CU*Answers launched a […]

CU*Answers welcomes CU Outdoors Capital, a Gearfire company, to the CU*BASE Servicer Edition community

Cooperative CUSO CU*Answers recently welcomed CU Outdoors Capital, a Gearfire company, to the CU*Answers community effective January 24, 2022. The strategic partnership started back in 2021 when CU Outdoors Capital was looking for a platform to service their loans, ultimately deciding to go with CU*Answers’ CU*BASE® SE (Servicer Edition). Servicer Edition provides a robust suite of products […]

Asterisk Intelligence now offering service levels for Scorecards

Asterisk Intelligence, a data analytics team at CU*Answers, has recently introduced multiple “Service Levels” to their popular operational Scorecards. Service levels allow credit union partners to select optional or related services when placing their order for any of Asterisk Intelligence’s Scorecards. “Asterisk Intelligence takes pride in empowering credit unions to act on insights,” said Thomas […]

CU*Answers welcomes Sarco Federal Credit Union

The CU*Answers Conversions team converted 658 members for Sarco Federal Credit Union to the data processor’s CU*BASE® platform in January. Sarco, located in Bethlehem, PA converted from the AMIS platform offered by MY CU Services. In 2020, MY CU Services, the payment and technology CUSO of Vizo Financial, and CU*Answers launched a strategic partnership to […]

CU*Answers conducts a dark data center test as part of their Business Continuity Program

On February 6, 2022, CU*Answers conducted the true test of any Business Continuity program by shutting off power to the production data center as part of a remodel project. Prior to the power interruption, recovery teams performed high-availability rollover procedures to redirect core processing services, including online and mobile banking environments, to systems at the […]