CU*Answers will be a returning exhibitor to the Credit Union Association of the Dakotas Annual Convention held May 10-11 at the Holiday Inn – Rushmore Plaza in Rapid City, SD. CU*Answers wants to reach out to all credit unions attending and invite them to stop by the CU*Answers booth to learn more about their CUSO […]
Report published detailing recent dark data center test by CU*Answers
On February 24, 2022, CU*Answers published the availability of the gap analysis report detailing the results of a Dark Data Center test as part of a remodel project to upgrade the Emergency Power Off (EPO) safety system. Prior to the power interruption at the production data center, member-facing core-processing applications including online and mobile banking […]
CU*Answers welcomes Allegheny-Ludlum Brackenridge Federal Credit Union
The CU*Answers Conversions team converted 2677 members for Allegheny-Ludlum Brackenridge Federal Credit Union to the data processor’s CU*BASE® platform in February. Allegheny-Ludlum Brackenridge FCU, located in Brackenridge, PA converted from the AMIS platform offered by MY CU Services. In 2020, MY CU Services, the payment and technology CUSO of Vizo Financial, and CU*Answers launched a […]
MTG/IRSC has completed over 200 credit unions transitioning to Mobile 5.0
Mobile apps have become an increasingly important element of growth strategies for credit unions. With that, the Mobile Technologies Group (MTG)/IRSC Team of cooperative CUSO CU*Answers has recently completed transitioning over 200 credit unions to Mobile 5.0 which is our current annual version. Commenting on Mobile 5.0, Ken Vaugh, VP of MTG Product Design & […]
CU*Answers assists South Bay Credit Union in offering dual bill pay vendors for their members
The SettleMINT EFT team implemented Payveris Bill Pay for South Bay CU in January. Previously, South Bay CU members only had access to iPay Bill Pay. Now, South Bay CU offers Payveris Bill Pay to all new member enrollments and any member who was already enrolled can still access iPay. This is the first implementation […]
CU*Answers welcomes CU Outdoors Capital, a Gearfire company, to the CU*BASE Servicer Edition community
Cooperative CUSO CU*Answers recently welcomed CU Outdoors Capital, a Gearfire company, to the CU*Answers community effective January 24, 2022. The strategic partnership started back in 2021 when CU Outdoors Capital was looking for a platform to service their loans, ultimately deciding to go with CU*Answers’ CU*BASE® SE (Servicer Edition). Servicer Edition provides a robust suite of products […]
Asterisk Intelligence now offering service levels for Scorecards
Asterisk Intelligence, a data analytics team at CU*Answers, has recently introduced multiple “Service Levels” to their popular operational Scorecards. Service levels allow credit union partners to select optional or related services when placing their order for any of Asterisk Intelligence’s Scorecards. “Asterisk Intelligence takes pride in empowering credit unions to act on insights,” said Thomas […]
CU*Answers welcomes Sarco Federal Credit Union
The CU*Answers Conversions team converted 658 members for Sarco Federal Credit Union to the data processor’s CU*BASE® platform in January. Sarco, located in Bethlehem, PA converted from the AMIS platform offered by MY CU Services. In 2020, MY CU Services, the payment and technology CUSO of Vizo Financial, and CU*Answers launched a strategic partnership to […]
CU*Answers conducts a dark data center test as part of their Business Continuity Program
On February 6, 2022, CU*Answers conducted the true test of any Business Continuity program by shutting off power to the production data center as part of a remodel project. Prior to the power interruption, recovery teams performed high-availability rollover procedures to redirect core processing services, including online and mobile banking environments, to systems at the […]
CUSOs partner to complete server replacement
CU*Answers, the cooperative CUSO headquartered in Grand Rapids, Michigan, and Yankton, South Dakota-based CUSO Site-Four, Inc. confirmed that they had completed a core server replacement recently. During the project, the CUSOs were able to execute a non-disruptive transition to Site-Four’s new IBM POWER9 production server and its accompanying DR/BR IBM POWER9 backup server that supports […]
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