New CU*Answers OnDemand video channel launched

West-Michigan based cooperative CUSO CU*Answers is excited to announce new video channel for CU*Answers’ OnDemand video library, where clients can train at their own convenience. The channel “Continuing Education for New Clients” is specifically designed to assist recent conversions in ongoing education. CU*Answers is a launching point for multimedia information and education and OnDemand is just […]

Transaction pattern change management guide now available on the AuditLink Store

AuditLink, the audit and compliance division of CU*Answers, has developed a change management and data governance methodology for documenting configuration changes. The Transaction Pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to arm credit unions with a means to identify anomalous account activity daily. “When this new pattern recognition software is configured […]

CU*Answers completes successful board planning session, announces Geoff Johnson has been selected to be new CEO

CU*Answers, the 100% credit union-owned cooperative CUSO, announced that it has completed its annual board planning session, held Aug. 30 – Sept. 1 in Lansing, West Virginia. During the planning session, the board finalized its CEO succession project with the announcement that it has selected current President/COO Geoff Johnson to replace Randy Karnes as CEO […]

Santa Barbara County Federal Credit Union converts to CU*Answers Item Processing

Santa Barbara County Federal Credit Union (Santa Barbara, CA) recently converted to CU*Answers Item Processing for their Member Check Processing. As a core CU*BASE client of CU*NorthWest, the credit union receives unlimited free member check image copies and free implementation of member check images to It’s Me 247, CU*Answers’ online banking platform! The credit union […]