Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
CU*Answers University Week is coming January 27 – 30! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Click the button below to view the courses. Learn More
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! View Courses
Bring your members’ online banking to a whole new level with Layout 2 of It’s Me 247 Desktop – where innovation meets simplicity! Packed with cutting-edge features, Layout 2 offers intuitive tools to simplify, streamline, and supercharge how your members manage their finances. Don’t miss out – order Layout 2 today and start transforming online banking for your members. Order Now
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the last half of December 2024! View Topics
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
Take a look back at some important topics from the second half of September 2023: Take a Look at the CU*Answers University Courses for October! Join Us for CEO Strategies Week 2023! CU Info Offers a Convenient Way to Update Your Credit Union’s Information! CU*BASE Release 23.10 is Arriving Soon! Activate LoanPay Xpress Now in… Read more »
Attention CU*Answers clients: effective October 1st, 2023, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $52.50 per month to $55.00 per month, while valuation costs will increase from $0.21 per valuation to $0.22 per valuation. These price increases will apply to all clients using the service, including current… Read more »
Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
Did you know: if you are using a VantageScore model for credit pulls through TransUnion, you can also share these scores with your members in It’s Me 247 online banking at no extra cost? Scores can be configured to display based on how long ago they were pulled. Members who do not have a recent… Read more »
What phone system do you use? Xtend is in the throes of selecting a new partner for our contact center needs, which got us thinking – what do our clients use? Do they like what they have? What have they found works well on their platform and what are the negatives? We would appreciate any… Read more »
Arriving with the CU*BASE 23.10 Release are upgrades to Tool #984 Work Daily BSA/CTR Activity. To better serve your BSA/Compliance personnel, we have consolidated the tools necessary to perform these functions into the new and improved Tool #984. Join AuditLink for a look at the upgrades and a demonstration of the streamlined workflow that these… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 3rd Quarter Update Before you start working on your 3rd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q323 Call Report any time after October 1, but be… Read more »
Tuesday, October 17 3:00 PM – 3:30 PM ET This Month’s Focus CUSO Magazine Looking for relevant, timely news and insights relating to the credit union industry? CUSO Magazine approaches stories with the mindset of bringing something new and creating a sense of intrigue that directs readers to want to learn more. Whether the articles… Read more »
Add the new license verification tool into your credit union’s MAP or MOP site! With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be… Read more »
Take a look back at some important topics from the last half of December 2024! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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The next GOLD updates are currently scheduled for: