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Upgrade to Mobile 7.0 to Start Using MFA Functionality Today

Is your credit union planning to activate multi-factor authentication (MFA)? Don’t forget that you will need to upgrade to Mobile 7.0! Mobile 7.0 also seamlessly enrolls your credit union in our Annual Update Process, guaranteeing that you remain current with all forthcoming annual updates. For more details on getting started with MFA, click the button below. Learn More

Get an Inside Look at the CU*Answers Software Development Factory

Join Dawn Moore, EVP Client Experience, for a behind-the-scenes look at our design and development process! This session will explore how the Software Development Life Cycle (SDLC) affects what projects we work on, how we approach the planning, and all the steps involved from design to implementation. To learn more, click the button below. Learn More

Building a Virtual Branch with a Human Touch

Join Glia and CU*Answers for an upcoming webinar – Building a Virtual Branch: Digital-First Interactions with the Human Touch. During this event, Glia will discuss their virtual branch solution, which combines the convenience of in-person banking with the efficiency of online services. Click the button below to learn more! Learn More

Learn About the New Credit Card Loan Application

In December, a new credit card loan application for It’s Me 247 desktop and mobile banking was made available for all credit unions that support online credit cards. If you’d like a closer look at the functionality of this new credit card application, we invite you to join Lender*VP and IRSC for one of our upcoming webinars. Click the button below to check out our upcoming sessions! Learn More

10th Annual Conversations on Compliance Event

Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Click the button below to register today. Learn More

CU*BASE 23.10 Release Updates

ATTENTION ONLINE CREDIT UNIONS As a reminder, the 23.10 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on October 8th. We will be posting any/all issues related to the 23.10 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post, which can be accessed… Read more »

Sep 28, 2023

Reminder: Automated Reports and Queries

The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »

Sep 28, 2023

Automatic Billing Updater Available for CO-OP Credit Unions

Beginning Tuesday, October 10th, credit unions who use CO-OP as their card vendor will have the Automatic billing updater (ABU) option made available to activate. This feature allows you to attach a previous card number on file to a new card order so that auto-payments with merchants (such as Netflix) can continue to process using the… Read more »

Oct 5, 2023

Create and Maintain Your Own MOP Sites with MOP Manager

Have you heard about MOP Manager? This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »

Sep 28, 2023

Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk

The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base. The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement. These patterns need to be configured specific to your credit union, as each credit union has… Read more »

Oct 3, 2023

September Owner’s View Monthly Recap

Check out recent programming changes in the September 2023 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly… Read more »

Oct 2, 2023

The 23.10 Imaging Solutions Release is Coming October 8th

The Imaging Solutions 23.10 Release will be available for all online CU*Spy Imaging Credit Unions as of Sunday, October 8th, 2023. Highlights of the 23.10 Imaging Solutions Release include: Official release of iDocVAULT 2.0, a brand-new look and feel to viewing your archived documents. Download the iDocVAULT Quick Help Guide Updated look to CU*Spy Statements… Read more »

Oct 3, 2023

2023 Year-End Bulletin #1: Getting Started!

Welcome to 2023 Year-End Processing Bulletin #1: Year-End Kickoff REMINDER: We are no longer mailing paper copies of the year-end processing guide to your credit union! Keep an eye on Client News and these bulletins for important information, vendor updates, deadline changes, reminders, and more. Updates and Information October 3rd, 2023 Right now, our… Read more »

Oct 3, 2023

Don’t Forget: CU*BASE Release 23.10 is Arriving Soon! Check out the Release Training Resources

CU*BASE Release 23.10 Online and Site Four Release Date is October 8 Self-Processor Release Date is October 15 Documents 23.10 Release Summary 23.10 New and Updated Tool Summary 23.10 Database Changes Summary Release Training Resources If you missed our recent training sessions for the 23.10 Release, a recording is now available – click here to… Read more »

Oct 3, 2023

It’s Time for IBM iAccess Upgrades! Complete Yours by 1/31/2024

It’s time to upgrade IBM iAccess (used for print sessions) to 1.1.9.2 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to all of your CU*BASE workstations and must be completed by 1/31/2024. Your IT staff can… Read more »

Oct 3, 2023

CU*Answers

Two for Tuesday

Upgrade to Mobile 7.0 to Start Using MFA Functionality Today

Get an Inside Look at the CU*Answers Software Development Factory

Take a Look at the CU*Answers University Courses for February

Building a Virtual Branch with a Human Touch

Learn About the New Credit Card Loan Application

10th Annual Conversations on Compliance Event

How Do I Request Upload/Download Permissions for CU*BASE?

Get the Most Out of CU*Forms

Conversations On…

In Case You Missed It…

Take Advantage of the NEW 1Click Autopilot Program!

CU*BASE 23.10 Release Updates

Reminder: Automated Reports and Queries

Automatic Billing Updater Available for CO-OP Credit Unions

Create and Maintain Your Own MOP Sites with MOP Manager

Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk

September Owner’s View Monthly Recap

The 23.10 Imaging Solutions Release is Coming October 8th

2023 Year-End Bulletin #1: Getting Started!

Don’t Forget: CU*BASE Release 23.10 is Arriving Soon! Check out the Release Training Resources

It’s Time for IBM iAccess Upgrades! Complete Yours by 1/31/2024

Conversations On…

Take Advantage of the NEW 1Click Autopilot Program!

1Click Autopilot

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Upgrade to Mobile 7.0 to Start Using MFA Functionality Today

Get an Inside Look at the CU*Answers Software Development Factory

Take a Look at the CU*Answers University Courses for February

Building a Virtual Branch with a Human Touch

Learn About the New Credit Card Loan Application

10th Annual Conversations on Compliance Event

How Do I Request Upload/Download Permissions for CU*BASE?

Get the Most Out of CU*Forms

GOLD Updates

Popular Posts

Contact Us!

Popular Client News