Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
CU*Answers University Week is coming January 27 – 30! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Click the button below to view the courses. Learn More
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! View Courses
Bring your members’ online banking to a whole new level with Layout 2 of It’s Me 247 Desktop – where innovation meets simplicity! Packed with cutting-edge features, Layout 2 offers intuitive tools to simplify, streamline, and supercharge how your members manage their finances. Don’t miss out – order Layout 2 today and start transforming online banking for your members. Order Now
We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More
The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the last half of December 2024! View Topics
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Activate LoanPay Xpress Now in Online Banking/Mobile App! For credit unions who currently offer LoanPay Xpress through Magic Wrighter, you now have the option to activate this as a module through online banking and your credit union mobile app, allowing members to make payments via credit/debit cards to their qualifying loans. Ready to begin the… Read more »
As announced at Leadership 2023, CU*Answers has completed an integration with Plaid, a service that connects user financial data with a variety of apps using a background data aggregation process. This integration allows member data to be made available within certain apps if a member chooses to link their credit union account. Learn more about… Read more »
Welcome to our newest committee members! Xtend would like to welcome Brandon Bussa from Farm Bureau Family Credit Union and Melissa Adams from Route 31 Credit Union to the Xtend Shared Branching Committee. Thank you to all who applied and expressed interest in a position on the committee. It is a unique opportunity to get… Read more »
Does your credit union need to add a new user ID to CU*BASE or delete an existing user ID? The process is FREE and easy! Simply fill out the form on our online store and provide the signature of one of your current security officers. Click below to get started! Get Started Need help with… Read more »
It’s Me 247 Layout 2 Presents New Widget and Branding Options! With It’s Me 247 Layout 2, your credit union has access to new widgets within online banking, including the card control widget, account summary widget, loan widget, link widget, list widget and a download cleared checks widget. Also included within It’s Me 247 Layout… Read more »
Xtend Shared Branching forms have a new home! All forms and Xtend Shared Branching Policies and Procedures are now found on the CU*BASE Alerts page. Forms on alerts page: Contact information for Xtend Shared Branching locations Large dollar value form (YOU MUST SEND VIA SECURE CHANNEL) Teller Correction Form Check hold flow chart Dispute form… Read more »
If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Take a look the many hot topics discussed at this year’s event, including: Spanish localization available in It’s Me 247 online banking The convenience of CU*Forms CU*BASE/Ascensus integration Train stops… Read more »
On Tuesday, August 22, we will implement a change for select third party vendors to begin sending phone number data from the MASTPH phone number database instead of the MASTER and MASTRL databases (learn more about the phone number database differences here). We will now send the following information from the MASTPH database when transmitting… Read more »
Take a look back at some important topics from the first half of August 2023: Have You Taken Advantage of these Features in Mobile Manager? Leadership 2023 Recap: SavvyMoney Tier II Integration [The Pulse] 2023 Business Continuity Plan (mid-year revision) Now Available July Owner’s View Monthly Recap How Do I Add or Remove CU*BASE Security… Read more »
Join us October 11th and 12th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! One of our… Read more »
Take a look back at some important topics from the last half of December 2024! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
The Auto Financial Group direct balloon lending integration with CU*BASE is live! AFG provides so many benefits to your credit union and your members alike. Explore this integration to see if it is the right fit for you!
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The next GOLD updates are currently scheduled for: