Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Is your credit union planning to activate multi-factor authentication (MFA)? Don’t forget that you will need to upgrade to Mobile 7.0! Mobile 7.0 also seamlessly enrolls your credit union in our Annual Update Process, guaranteeing that you remain current with all forthcoming annual updates. For more details on getting started with MFA, click the button below. Learn More
Join Dawn Moore, EVP Client Experience, for a behind-the-scenes look at our design and development process! This session will explore how the Software Development Life Cycle (SDLC) affects what projects we work on, how we approach the planning, and all the steps involved from design to implementation. To learn more, click the button below. Learn More
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Learn More
Join Glia and CU*Answers for an upcoming webinar – Building a Virtual Branch: Digital-First Interactions with the Human Touch. During this event, Glia will discuss their virtual branch solution, which combines the convenience of in-person banking with the efficiency of online services. Click the button below to learn more! Learn More
In December, a new credit card loan application for It’s Me 247 desktop and mobile banking was made available for all credit unions that support online credit cards. If you’d like a closer look at the functionality of this new credit card application, we invite you to join Lender*VP and IRSC for one of our upcoming webinars. Click the button below to check out our upcoming sessions! Learn More
Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More
Need to grant upload/download permissions in CU*BASE to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. Learn More
Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Click the button below to register today. Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Take a look back at some important topics from the first half of February 2025! View Topics
Take a look back at some important topics from the first half of December 2024: Transform Your Online Banking with Layout 2! CU*Answers and InvestiFi Invite You to Learn About Investment Options for Members via Online Banking Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! Learn All About AnswerBook with These… Read more »
On December 3rd, the new credit card loan application for It’s Me 247 desktop and mobile banking was deployed for all online and Site-Four credit unions, with self-processors receiving the application with the 24.12 CU*BASE release. The new credit card loan application features an improved member workflow and experience, more options to tailor the application, opportunities to… Read more »
As previously announced by Google, all developers on Google Play will need to complete a verification process to continue publishing mobile apps. Google has assigned two dates: Starting account verifications (60 days before deadline). Deadline to complete account verifications. Google is requiring a few items to be uploaded as part of this verification process, including one of… Read more »
ATTENTION CU*ANSWERS STOCKHOLDERS You will receive your payment via a mailed check (directed to your credit union CEO) within the next week or via ACH on December 20, depending on which payment option you selected. To view our 2024 Audited Financials, ACH Audit and obtain a copy of the Escrow Certification Letter, visit the CU*Answers Accounting… Read more »
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Is your credit union looking to review options and configurations for service charges in CU*BASE? Earnings Edge has solutions for you! Best Practices for CU*BASE Service Charges This offering includes a review of the options available for configuring a minimum balance service charge, an account service charge, or a transaction service charge through CU*BASE. We’ll… Read more »
The Internet Retailer Support Center invites you to join us for a Conversation on Online Member Experience! During our upcoming session, we’ll host a discussion on the ways that credit unions can contact their members via online banking and the mobile app – this will include a look at CU Publisher features, Mobile App features, CU*BASE… Read more »
As we move into the 2025 calendar year with MACO, we are asking our credit unions to select their order options. Please note that the 2025 prepay cost for MACO is now $2.00/user. Your credit union can select if you would rather: Prepay for a set number of licenses for the 2025 calendar year True-up at the… Read more »
The new year is nearly here! Is your credit union contemplating your options for managing board member elections? The Earnings Edge team is here to help. Our Election Management Services can help grow involvement from your members, and provide your credit union perspective on ways that you can design and manage election campaigns. Available options include: Consulting to… Read more »
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Take a look back at some important topics from the first half of February 2025! View Topics
The next GOLD updates are currently scheduled for: