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Upgrade to Mobile 7.0 to Start Using MFA Functionality Today

Is your credit union planning to activate multi-factor authentication (MFA)? Don’t forget that you will need to upgrade to Mobile 7.0! Mobile 7.0 also seamlessly enrolls your credit union in our Annual Update Process, guaranteeing that you remain current with all forthcoming annual updates. For more details on getting started with MFA, click the button below. Learn More

Get an Inside Look at the CU*Answers Software Development Factory

Join Dawn Moore, EVP Client Experience, for a behind-the-scenes look at our design and development process! This session will explore how the Software Development Life Cycle (SDLC) affects what projects we work on, how we approach the planning, and all the steps involved from design to implementation. To learn more, click the button below. Learn More

Building a Virtual Branch with a Human Touch

Join Glia and CU*Answers for an upcoming webinar – Building a Virtual Branch: Digital-First Interactions with the Human Touch. During this event, Glia will discuss their virtual branch solution, which combines the convenience of in-person banking with the efficiency of online services. Click the button below to learn more! Learn More

Learn About the New Credit Card Loan Application

In December, a new credit card loan application for It’s Me 247 desktop and mobile banking was made available for all credit unions that support online credit cards. If you’d like a closer look at the functionality of this new credit card application, we invite you to join Lender*VP and IRSC for one of our upcoming webinars. Click the button below to check out our upcoming sessions! Learn More

10th Annual Conversations on Compliance Event

Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Click the button below to register today. Learn More

Do You Have a New Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

Aug 22, 2023

Two for Tuesday with CEO Geoff Johnson – 8/22/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Aug 16, 2023

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »

Aug 21, 2023

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in September! Wednesday, September 6 3:30 PM – 4:30 PM ET Balancing Made Easy Register for web conference Thursday, September 7 10:00… Read more »

Aug 21, 2023

Video of the Week: Sorting Report Data Using Report Builder

Sorting Report Data Using Report Builder Need a quick way to show your staff how they can sort report data using the CU*BASE Report Builder Tool? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Aug 21, 2023

Activate LoanPay Xpress Now in Online Banking/Mobile App!

Activate LoanPay Xpress Now in Online Banking/Mobile App! For credit unions who currently offer LoanPay Xpress through Magic Wrighter, you now have the option to activate this as a module through online banking and your credit union mobile app, allowing members to make payments via credit/debit cards to their qualifying loans. Ready to begin the… Read more »

Aug 18, 2023

Plaid Integration Coming Soon! Opt-Out Available Until 9/1/23

As announced at Leadership 2023, CU*Answers has completed an integration with Plaid, a service that connects user financial data with a variety of apps using a background data aggregation process. This integration allows member data to be made available within certain apps if a member chooses to link their credit union account. Learn more about… Read more »

Aug 18, 2023

Xtend News: Welcome New Shared Branching Committee Members!

Welcome to our newest committee members! Xtend would like to welcome Brandon Bussa from Farm Bureau Family Credit Union and Melissa Adams from Route 31 Credit Union to the Xtend Shared Branching Committee. Thank you to all who applied and expressed interest in a position on the committee. It is a unique opportunity to get… Read more »

Aug 17, 2023

Need to Update CU*BASE User IDs? It’s FREE and Easy!

Does your credit union need to add a new user ID to CU*BASE or delete an existing user ID? The process is FREE and easy! Simply fill out the form on our online store and provide the signature of one of your current security officers. Click below to get started! Get Started Need help with… Read more »

Aug 17, 2023

It’s Me 247 Layout 2 Presents New Widget and Branding Options!

It’s Me 247 Layout 2 Presents New Widget and Branding Options! With It’s Me 247 Layout 2, your credit union has access to new widgets within online banking, including the card control widget, account summary widget, loan widget, link widget, list widget and a download cleared checks widget. Also included within It’s Me 247 Layout… Read more »

Aug 16, 2023

CU*Answers

Two for Tuesday

Upgrade to Mobile 7.0 to Start Using MFA Functionality Today

Get an Inside Look at the CU*Answers Software Development Factory

Take a Look at the CU*Answers University Courses for February

Building a Virtual Branch with a Human Touch

Learn About the New Credit Card Loan Application

10th Annual Conversations on Compliance Event

How Do I Request Upload/Download Permissions for CU*BASE?

Get the Most Out of CU*Forms

In Case You Missed It…

Take Advantage of the NEW 1Click Autopilot Program!

Conversations On…

Do You Have a New Member Service Representative?

Two for Tuesday with CEO Geoff Johnson – 8/22/2023

Have You Taken Advantage of these Features in Mobile Manager?

Take a Look at the CU*Answers University Courses for September!

Video of the Week: Sorting Report Data Using Report Builder

Activate LoanPay Xpress Now in Online Banking/Mobile App!

Plaid Integration Coming Soon! Opt-Out Available Until 9/1/23

Xtend News: Welcome New Shared Branching Committee Members!

Need to Update CU*BASE User IDs? It’s FREE and Easy!

It’s Me 247 Layout 2 Presents New Widget and Branding Options!

In Case You Missed It…

Conversations On…

Take Advantage of the NEW 1Click Autopilot Program!

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Upgrade to Mobile 7.0 to Start Using MFA Functionality Today

Get an Inside Look at the CU*Answers Software Development Factory

Take a Look at the CU*Answers University Courses for February

Building a Virtual Branch with a Human Touch

Learn About the New Credit Card Loan Application

10th Annual Conversations on Compliance Event

How Do I Request Upload/Download Permissions for CU*BASE?

Get the Most Out of CU*Forms

GOLD Updates

Popular Posts

Contact Us!

Popular Client News