Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers? Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Jan 3, 2023

AuditLink Invites You to Join a Conversation on Fraud!

AuditLink Invites You to Join a Conversation on Fraud!

Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals?  Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. … Read more »

Feb 15, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: What is the timing of the CU*BASE login password expiration?  Check out this NEW topic! (AB 5278) My member cannot access a feature I… Read more »

Dec 29, 2022

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »

Jan 4, 2023

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

The FUEL Decision Model allows credit unions to continue operating after regular branch hours and will decision loan applications automatically.  FUEL offers a fully customizable decision model, with multiple templates that can be adjusted to fit the needs of your financial institution. Join Ashley Melder and Charlie Dean of Lender*VP to learn more about the… Read more »

Dec 28, 2022