Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the last half of June 2024! View Topics
Did you miss the 2024 CU*Answers Leadership Conference? All the presentations, videos, and handouts are now online. Learn More
Join the SettleMINT team for a Conversation on Brute Force BIN Attacks! Our inaugural session will be hosted via Zoom and will feature special guest Jim Vilker, VP of Professional Services with AuditLink. During this kickoff meeting, we will discuss: How Brute Force BIN Attacks are discovered Recommendations for mitigating risk at the vendor or… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 4th Quarter Update Before you start working on your 4th quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q422 Call Report any time after January 1, but be sure… Read more »
Starting Tuesday, January 3rd, the Developer’s Help Desk will be streamlining the bid approval process of Custom Request projects and we will be using the eDOCSignature product to send bids to clients for approval signatures. No additional action is required of your credit union at this time. If you have any questions, please reach out… Read more »
Loan Quoter Basics Need a quick way to show your staff how they can use the loan quoter tool to provide members with loan payment estimates? Refer them to this video, which has been viewed 5,738 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Attention Xtend Bookkeeping Clients: As many of you are aware Grand Rapids, MI has been experiencing inclement weather and blizzard warnings starting Thursday, December 22 through Saturday, December 24. Out of an abundance of caution, we’ve made a slight adjustment to our daily processes as the weather has impacted our staffing. At a minimum, we… Read more »
The CU*BASE Release Resource Companion includes links to relevant resources and the latest updates to our core software, with brief summaries of each. Follow the link below to review the Release Resource Companion for CU*BASE 22.10 and CU*BASE 22.12 – inside you will find key items related to the 22.10 and 22.12 Releases including: NEW… Read more »
We recently received feedback from some clients who found themselves locked out of loan applications. These clients were also having difficulty determining which screen was causing this error to occur. We have since determined that the following process is the cause of this issue: If an application has not been created yet and a user… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! Wednesday, January 11 10:30 AM – 11:30 AM ET Managing Compliance Using CU*BASE Register for web conference 3:00 PM –… Read more »