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Upgrade to Mobile 7.0 to Start Using MFA Functionality Today

Is your credit union planning to activate multi-factor authentication (MFA)? Don’t forget that you will need to upgrade to Mobile 7.0! Mobile 7.0 also seamlessly enrolls your credit union in our Annual Update Process, guaranteeing that you remain current with all forthcoming annual updates. For more details on getting started with MFA, click the button below. Learn More

Get an Inside Look at the CU*Answers Software Development Factory

Join Dawn Moore, EVP Client Experience, for a behind-the-scenes look at our design and development process! This session will explore how the Software Development Life Cycle (SDLC) affects what projects we work on, how we approach the planning, and all the steps involved from design to implementation. To learn more, click the button below. Learn More

Building a Virtual Branch with a Human Touch

Join Glia and CU*Answers for an upcoming webinar – Building a Virtual Branch: Digital-First Interactions with the Human Touch. During this event, Glia will discuss their virtual branch solution, which combines the convenience of in-person banking with the efficiency of online services. Click the button below to learn more! Learn More

Learn About the New Credit Card Loan Application

In December, a new credit card loan application for It’s Me 247 desktop and mobile banking was made available for all credit unions that support online credit cards. If you’d like a closer look at the functionality of this new credit card application, we invite you to join Lender*VP and IRSC for one of our upcoming webinars. Click the button below to check out our upcoming sessions! Learn More

10th Annual Conversations on Compliance Event

Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More

Get the Most Out of CU*Forms

Imaging Solutions invites you to join our CU*Forms workshop series! Hosted weekly, these one-hour workshops are designed to help your credit union get the most out of programming forms, setting up FormFLOW and membership products, eSign workflows, and more! Click the button below to register today. Learn More

Create and Maintain Your Own MOP Sites with MOP Manager

Have you heard about MOP Manager? This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »

Aug 3, 2023

How Do I Add or Remove CU*BASE Security Officers?

CU*BASE Security Officers have the ability to request new users, delete existing users and request changes to upload/download authorities. Does your credit union need to add a new Security Officer or remove an existing one? Use the button below to visit our online store and submit a request. After a request has been submitted, the… Read more »

Aug 3, 2023

Announcing Beta Test Sites for the 23.10 CU*BASE Release!

From the credit unions that applied to be part of the beta test for CU*BASE GOLD 23.10 coming in October, the following credit unions were selected: Quest Federal Credit Union TBA Credit Union First Trust Credit Union Frankenmuth Credit Union Thank you to everyone who expressed interest in joining – we hope to hear from… Read more »

Aug 2, 2023

July Owner’s View Monthly Recap

Check out recent programming changes in the July 2023 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly… Read more »

Aug 2, 2023

Join AuditLink on August 15th to Learn About our Cooperative Approach to Vendor Management

This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms. This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Tuesday, August… Read more »

Aug 2, 2023

Join Lender*VP for a Demo of the FUEL Decision Model!

Lender*VP welcomes you to join our upcoming webinar for a demo of FUEL! This session will detail FUEL’s adjustable templates, an annual tune-up, additional and optional templates, and much more! Whether you currently use FUEL or you are interested in learning more about it, we invite you to join – click the button below to… Read more »

Aug 2, 2023

[The Pulse] 2023 Business Continuity Plan (mid-year revision) Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2023 CU*Answers Business… Read more »

Aug 2, 2023

Leadership 2023 Recap: SavvyMoney Tier II Integration

If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Today’s hot topic comes from Lender*VP! Our robust integration with SavvyMoney brings the financial tools and the VantageScores they utilize into It’s Me 247 desktop and mobile web banking. Tier… Read more »

Aug 1, 2023

A Reminder for Experian Clients: Update Your Password Every 90 Days

A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »

Aug 1, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: Can a Dormancy Fee draw an account negative? Check here to learn more about this NEW topic! (KB 5330) Will our members receive a notice when they… Read more »

Aug 1, 2023

CU*Answers

Two for Tuesday

Upgrade to Mobile 7.0 to Start Using MFA Functionality Today

Get an Inside Look at the CU*Answers Software Development Factory

Take a Look at the CU*Answers University Courses for February

Building a Virtual Branch with a Human Touch

Learn About the New Credit Card Loan Application

10th Annual Conversations on Compliance Event

How Do I Request Upload/Download Permissions for CU*BASE?

Get the Most Out of CU*Forms

In Case You Missed It…

Conversations On…

Take Advantage of the NEW 1Click Autopilot Program!

Create and Maintain Your Own MOP Sites with MOP Manager

How Do I Add or Remove CU*BASE Security Officers?

Announcing Beta Test Sites for the 23.10 CU*BASE Release!

July Owner’s View Monthly Recap

Join AuditLink on August 15th to Learn About our Cooperative Approach to Vendor Management

Join Lender*VP for a Demo of the FUEL Decision Model!

[The Pulse] 2023 Business Continuity Plan (mid-year revision) Now Available

Leadership 2023 Recap: SavvyMoney Tier II Integration

A Reminder for Experian Clients: Update Your Password Every 90 Days

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

In Case You Missed It…

Conversations On…

1Click Autopilot

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Upgrade to Mobile 7.0 to Start Using MFA Functionality Today

Get an Inside Look at the CU*Answers Software Development Factory

Take a Look at the CU*Answers University Courses for February

Building a Virtual Branch with a Human Touch

Learn About the New Credit Card Loan Application

10th Annual Conversations on Compliance Event

How Do I Request Upload/Download Permissions for CU*BASE?

Get the Most Out of CU*Forms

GOLD Updates

Popular Posts

Contact Us!

Popular Client News