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Join Us for the 2025 Golf Outing as Part of Leadership Week

Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Click the button below to register today! Register Today

The 2025 CU*Answers Leadership Conference is Coming

Register for the 2025 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Click the button below for more information. Learn More

Learn All About MessagePay During Our April Webinar

MessagePay offers a quick and convenient method for members to make loan payments. With MessagePay, members can receive payment reminders via text message and subsequently pay towards their loan via their preferred mobile device. We invite you to join us in April for a demo of MessagePay! We will explore options available to your financial institution as well as your members. Learn More

Join Network Services for our May Boot Camp

Join us May 7th and 8th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Register Now

Learn All About Mortgage Servicing

Join the Lender*VP Team and the Xtend Mortgage Servicing Team for our upcoming webinar, as we highlight mortgage servicing solutions! We will discuss how our collaborative efforts can help relieve your credit union’s lending staff of ongoing duties related to the servicing of your mortgage portfolio. To register, click the button below! Register Today

Learn About the New Credit Card Loan Application

In December, a new credit card loan application for It’s Me 247 desktop and mobile banking was made available for all credit unions that support online credit cards. If you’d like a closer look at the functionality of this new credit card application, we invite you to join Lender*VP and IRSC for one of our upcoming webinars. Click the button below to check out our upcoming sessions! Learn More

Do You Have a New Teller or Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account… Read more »

Jan 30, 2025

BizLink 247 – Designed for the Unique Needs of Business Members

BizLink 247 is designed for the special needs of business members. Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »

Jan 29, 2025

Glia and CU*Answers Present: Building a Virtual Branch with a Human Touch

Join Glia and CU*Answers for an upcoming webinar – Building a Virtual Branch: Digital-First Interactions with the Human Touch. During this event, Glia will discuss their virtual branch solution, which combines the convenience of in-person banking with the efficiency of online services. This webinar will explore how your organization can leverage Glia’s Unified Interaction Management… Read more »

Jan 29, 2025

Don’t Forget Your Deadlines: Verification Process Required for Google Play Mobile Apps

As previously announced by Google, all developers on Google Play will need to complete a verification process to continue publishing mobile apps. As a reminder, Google has assigned two dates: Starting account verifications (60 days before deadline). Deadline to complete account verifications. Additionally, Google is requiring a few items to be uploaded as part of this… Read more »

Jan 29, 2025

Reminder: Weekly Report on APSN Transactions Now Available

In case you missed our earlier announcement: in light of the updated guidance from the NCUA, if your credit union would like to manually review and have the option to refund Automated Non-Return (ANR) and Insufficient Funds (NSF) fees for potential Approved Positive, Settled Negative (APSN) debit card transactions, the Asterisk Intelligence team has constructed a… Read more »

Jan 28, 2025

Two for Tuesday with CEO Geoff Johnson – 01/28/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Jan 24, 2025

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »

Jan 27, 2025

[The Pulse] 2025 Business Continuity Plan Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently completed the 2025 CU*Answers Business Continuity Plan… Read more »

Jan 27, 2025

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »

Jan 27, 2025

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »

Jan 23, 2025

CU*Answers

Two for Tuesday

Join Us for the 2025 Golf Outing as Part of Leadership Week

The 2025 CU*Answers Leadership Conference is Coming

Learn All About MessagePay During Our April Webinar

Join Network Services for our May Boot Camp

Learn All About Mortgage Servicing

Learn About the New Credit Card Loan Application

In Case You Missed It…

Take Advantage of the NEW 1Click Autopilot Program!

10th Annual Conversations on Compliance Event

Do You Have a New Teller or Member Service Representative?

BizLink 247 – Designed for the Unique Needs of Business Members

Glia and CU*Answers Present: Building a Virtual Branch with a Human Touch

Don’t Forget Your Deadlines: Verification Process Required for Google Play Mobile Apps

Reminder: Weekly Report on APSN Transactions Now Available

Two for Tuesday with CEO Geoff Johnson – 01/28/2025

Check Out the New Resources Featured in this Edition of Documentation Digest!

[The Pulse] 2025 Business Continuity Plan Now Available

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

1Click Autopilot

Conversations On…

10th Annual Conversations on Compliance Event

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Join Us for the 2025 Golf Outing as Part of Leadership Week

The 2025 CU*Answers Leadership Conference is Coming

Learn All About MessagePay During Our April Webinar

Join Network Services for our May Boot Camp

Learn All About Mortgage Servicing

Learn About the New Credit Card Loan Application

GOLD Updates

Popular Posts

Contact Us!

Popular Client News