Home | CU*Answers

Elevate Online Banking with Layout 2

Bring your members’ online banking to a whole new level with Layout 2 of It’s Me 247 Desktop – where innovation meets simplicity! Packed with cutting-edge features, Layout 2 offers intuitive tools to simplify, streamline, and supercharge how your members manage their finances. Don’t miss out – order Layout 2 today and start transforming online banking for your members. Order Now

The 2025 CU*Answers Quarterly Contests Are Available NOW!

The CU*Answers Quarterly Contests are FREE to participate in, but did you know you can guarantee a member from your credit union wins the contest? Credit unions who purchase the prize selected by CU*Answers can have a winning member each contest! Click the button below to learn more and place your order. Learn More

Join Lender*VP for a Conversation on the FUEL Decision Model!

Join the Lender*VP team for a deep dive into the FUEL Decision Model! Do you need a solution for automated decisions? Maybe you already use FUEL but want to see how other credit unions are using it too! What questions do you have about FUEL? This is the perfect opportunity to share these with the… Read more »

Jun 6, 2023

Two for Tuesday with CEO Geoff Johnson – 6/6/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Jun 1, 2023

Recent MOVEIT Vulnerability and the Impact to CU*Answers Clients

According to publicly available reports, malicious actors exploited a MOVEIT vulnerability on May 31, 2023 to bypass and improperly access files on MOVEIT systems. This was a Zero Day attack, meaning there was no notice or patch available until after the attack took place. Estimates are that 2,500 attacks occurred in the United States, primarily… Read more »

Jun 5, 2023

Video of the Week: Performing a Cash Advance Transaction

Performing a Cash Advance Transaction Need a quick way to show your staff how they can post a cash advance for a member in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Jun 5, 2023

Coming Soon: RDC Auto-Enrollment Within Your Credit Union’s Mobile App

We are pleased to announce that the much anticipated RDC auto-enrollment in credit union mobile apps is on its way this summer! Your credit union has been scheduled to receive this exciting new enhancement in the next few months. On your scheduled date we will pull in your existing daily limits and other settings from… Read more »

Sep 6, 2023

May Owner’s View Monthly Recap

Check out recent programming changes in the May 2023 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly… Read more »

Jun 5, 2023

Introducing Xtend’s Client Support Portal: Zendesk

To improve our client communication, experience, and overall service levels Xtend will be launching our new Client Support Portal via Zendesk. Xtend will migrate slowly in an effort to ensure our clients are best supported. Our bookkeeping team and clients began utilizing Zendesk for daily support at the end of April, and now Xtend is… Read more »

Jun 2, 2023

Learn All About AnswerBook with These 9 Videos!

Check out these 9 videos to learn how your credit union can utilize various features of AnswerBook! Have new employees who are not familiar with AnswerBook? Click here to show them an overview video that discusses the benefits of using AnswerBook and details how questions are submitted and passed along to appropriate teams here at… Read more »

Jun 1, 2023

A Reminder for Experian Clients: Update Your Password Every 90 Days

A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »

Jun 1, 2023

Join Us for a FREE Education Express Webinar!

Tuesday, June 6 2:00 PM – 2:30 PM ET This Month’s Focus Available Information on the CU*Answers Website CU*Answers Management Services is a group of branded services whose leaders focus on addressing issues regarding users, operations, strategy, and development. These are the brands that add value for every CU*Answers client. Our value proposition focuses on… Read more »

Jun 1, 2023

CU*Answers

Two for Tuesday

Get Registered for CU*Answers University Week

Take a Look at the CU*Answers University Courses for January!

Elevate Online Banking with Layout 2

Get Ready for the 2025 Cooperative Campaigns!

The 2025 CU*Answers Quarterly Contests Are Available NOW!

Conversations On…

In Case You Missed It…

Take Advantage of the NEW 1Click Autopilot Program!

Join Lender*VP for a Conversation on the FUEL Decision Model!

Two for Tuesday with CEO Geoff Johnson – 6/6/2023

Recent MOVEIT Vulnerability and the Impact to CU*Answers Clients

Video of the Week: Performing a Cash Advance Transaction

Coming Soon: RDC Auto-Enrollment Within Your Credit Union’s Mobile App

May Owner’s View Monthly Recap

Introducing Xtend’s Client Support Portal: Zendesk

Learn All About AnswerBook with These 9 Videos!

A Reminder for Experian Clients: Update Your Password Every 90 Days

Join Us for a FREE Education Express Webinar!

In Case You Missed It…

1Click Autopilot

Conversations On…

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Get Registered for CU*Answers University Week

Take a Look at the CU*Answers University Courses for January!

Elevate Online Banking with Layout 2

Get Ready for the 2025 Cooperative Campaigns!

The 2025 CU*Answers Quarterly Contests Are Available NOW!

GOLD Updates

Popular Posts

Contact Us!

Popular Client News