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Do You Have a New Teller or Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account… Read more »

Sep 24, 2024

Two for Tuesday with CEO Geoff Johnson – 09/24/2024

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Sep 16, 2024

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »

Sep 23, 2024

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »

Sep 23, 2024

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! In this special edition of Documentation Digest, we’ll be focusing on topics related to multi-factor authentication for… Read more »

Sep 23, 2024

What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending

Current Hot Topics in Lending. If you missed out recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! Learn All About MessagePay During Our September Webinar Thursday, September 26th 3:00 PM – 4:00 PM Register Today Join CU*Answers and SavvyMoney to Learn About Robust Credit Score Solutions that… Read more »

Sep 20, 2024

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »

Sep 20, 2024

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! In this special edition of Documentation Digest, we’ll be focusing on topics related to multi-factor authentication for… Read more »

Sep 20, 2024

Activate LoanPay Xpress Now in Online Banking/Mobile App!

Activate LoanPay Xpress Now in Online Banking/Mobile App! For credit unions who currently offer LoanPay Xpress through Magic Wrighter, you now have the option to activate this as a module through online banking and your credit union mobile app, allowing members to make payments via credit/debit cards to their qualifying loans. Ready to begin the… Read more »

Sep 20, 2024

Reminder: HA Rollback This Weekend

This is a reminder of the high-availability Rollback event that will be occurring this weekend. The rollback process will begin Sunday, September 22nd at 3:00 AM ET. During this time, there will be a period of approximately 60 to 90 minutes that will include an interruption to the following services: CU*BASE/GOLD, CU*Talk audio response and It’s… Read more »

Sep 20, 2024

CU*Answers

Two for Tuesday

Take a Look at the CU*Answers University Courses for November!

In Case You Missed It…

Conversations On…

Take Advantage of the NEW 1Click Autopilot Program!

Do You Have a New Teller or Member Service Representative?

Two for Tuesday with CEO Geoff Johnson – 09/24/2024

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Check Out the New Resources Featured in this Edition of Documentation Digest!

What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending

Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers

Check Out the New Resources Featured in this Edition of Documentation Digest!

Activate LoanPay Xpress Now in Online Banking/Mobile App!

Reminder: HA Rollback This Weekend

AFG integration

1Click Autopilot

Take Advantage of the NEW 1Click Autopilot Program!

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Take a Look at the CU*Answers University Courses for November!

GOLD Updates

Popular Posts

Contact Us!

Popular Client News