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A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the last half of June 2024! View Topics
Did you miss the 2024 CU*Answers Leadership Conference? All the presentations, videos, and handouts are now online. Learn More
It’s Me 247 online banking offers many control features to meet the needs of an increasingly security-conscious online space. Among these is the option to require the use of complex passwords for members. To activate complex passwords in It’s Me 247, you will need to check the appropriate box in the Online/Mobile Password and Security… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Join Us for a Roundtable Recap! Attend the Roundtable Recap to hear about hot topics that were discussed at the most recent Collections Roundtable on August 25th. Use the link below to register! Thursday, September 8 4:00 PM – 5:00 PM ET Join the Webinar
Attention CU Publisher clients: when CU Publisher is launched on Tuesday, August 30th, you will be presented with a disclaimer that you will need to agree to before being allowed to log in. This disclaimer is related to updates to privacy and security agreements for the service. Users will need to accept the agreement each… Read more »
Whether members have travel plans for the upcoming Labor Day weekend or will be spending time with family and friends, remember that fraudsters don’t take a holiday and may attempt to take advantage of increased member activity. Don’t let your financial institution or your members fall victim to fraud attempts! We have many video resources… Read more »
Did you know? The Asterisk Intelligence team can help build a query for custom reports or data mining insights for your credit union! These query results will be provided as a database file in your QUERYxx CU*BASE library. Training is also available upon request, so that you can run the query on your own in… Read more »
It’s Me 247 online banking offers many control features to meet the needs of an increasingly security-conscious online space. Among these is the option to require the use of usernames for members. To activate usernames in It’s Me 247, you will need to check the appropriate box in the Online/Mobile Password and Security Settings screen. … Read more »
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Do you have new or existing employees who would like to begin receiving communications from CU*Answers? Below is a helpful guide to the emails that CU*Answers regularly sends out. Client News and Alerts – what is the difference? Client News emails are fully-designed emails that include a banner image and body text. Client News emails… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in September! Friday, September 2 10:30 AM – 11:30 AM ET Member Service Trackers, Leads, and Follow-ups Register for web conference Tuesday,… Read more »
Join the Asterisk Intelligence team for several educational events, hosted at the Innovation Center in Las Vegas, Nevada! Between Monday, September 12th and Wednesday, September 14th, we will be hosting on-site training at the CU*Answers Innovation Center. Then, on Thursday, September 15th, we will be hosting a series of webinars. During these courses, we will… Read more »